Patient Service Representative

Overview

Patient Service Representative (PSR) – Full-Time

Konikoff Dental Associates Battlefield Boulevard is looking for a motivated, customer-focused Patient Service Representative (PSR) to join our team in Chesapeake, VA!

Do you enjoy staying organized, connecting with people, and making someone's day a little easier? We're looking for a welcoming and detail-oriented individual who can help create a smooth, positive experience for our patients from the moment they walk through the door. If you have dental or medical front office experience and enjoy being part of a collaborative team, we'd love to meet you!

What You'll Do:

• Greet patients and make them feel welcome when they arrive.

• Manage patient check-in and check-out while keeping information accurate and up to date.

• Schedule appointments and coordinate patient visits.

• Answer incoming calls, respond to questions, and assist with patient needs.

• Review patient accounts, collect payments, and help explain financial responsibilities.

• Maintain organized patient records and support daily front office operations.

• Communicate with the clinical team to keep the schedule running efficiently.

What We're Looking For:

• At least 1 year of hands-on experience in a dental or medical office.

• Previous front desk or customer service experience preferred.

• Excellent communication and customer service skills.

• Strong attention to detail and organizational abilities.

• Comfortable multitasking in a busy office environment.

• A positive attitude and a team-first approach.

• Dependable, professional, and committed to providing excellent patient service.

Schedule:

• Monday – Friday: 7:30 AM – 4:30 PM

• One Saturday per month: 7:00 AM – 12:00 PM

What We Offer:

• Competitive hourly compensation.

• Health, dental, and vision insurance.

• Life insurance and disability benefits.

• 401(k) retirement plan.

• Paid time off and holiday benefits.

• Opportunities for continued learning and professional growth.

• A supportive team environment where your contributions make a difference.

Ready to Join Our Team?

If you're organized, enjoy working with people, and have experience in a dental or medical office, we'd love to hear from you. Apply today and take the next step in your career with Konikoff Dental Associates!

Help us create exceptional patient experiences, one smile at a time!