Patient Service Representative

Overview

Dental Specialty Center of Virginia Beach is looking for a friendly, dependable Patient Service Representative (PSR) to join our team in Virginia Beach, VA!

Are you a people person who enjoys helping others and creating a positive first impression? We are looking for someone with strong customer service skills who is organized, welcoming, and enjoys working in a team-oriented environment. No dental experience is necessary. We are happy to consider recent high school graduates who are eager to learn!

What You'll Do:

• Welcome patients and provide a friendly, professional first impression.

• Check patients in and out, verify information, and assist with scheduling appointments.

• Answer incoming phone calls and assist with patient questions.

• Collect patient payments and maintain accurate account information.

• Help keep the front office organized and running smoothly.

• Work closely with the dental team to provide an excellent patient experience.

What We're Looking For:

• Any customer service experience is a plus.

• No prior dental experience required.

• Recent high school graduates are encouraged to apply!

• Friendly, professional communication and a positive attitude.

• Strong organizational skills and attention to detail.

• Dependable, punctual, and comfortable working in a team environment.

Schedule:

• Monday – Thursday: 7:30 AM – 4:30 PM

• Friday: 7:30 AM – 3:30 PM

• Occasional Saturday rotation: Approximately one Saturday per month, 7:30 AM – 12:30 PM.

• Opening shifts rotate weekly, with one team member starting at 7:30 AM and the others at 7:45 AM.

Location: 3388 Princess Anne Road, Suite 4000, Virginia Beach, VA 23456

If you enjoy working with people and are looking for an opportunity to start or grow your career in the dental field, we'd love to hear from you!