Patient Access Representative Family Medicine

Location: Elgin, TX

Facility: Seton Elgin Health Center

Department/Specialty: Family Medicine

Schedule: Day Shift l Full-time | Monday - Friday 8:00a - 5:00p

• Manage patient check-in and check-out workflows to deliver a warm, efficient front-desk experience and maintain steady clinic flow.

• Handle high-volume incoming calls and appointment scheduling to optimize provider calendars and support timely patient access.

• Verify insurance eligibility, process prior authorizations and manage HMO referrals to confirm coverage and prevent care or billing delays.

• Collaborate with family medicine clinical teams to resolve intake questions, communicate schedule updates and maintain accurate patient records.

Key Requirements

• Minimum of one to two years of front-desk, patient access or medical reception experience in a fast-paced clinic setting

Licensure / Certification / Registration

• Required Credential(s):
  • None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

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Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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