Optician

Optician

Position Summary

Katy Trail Community Health is seeking a knowledgeable, patient-focused Optician to join our team! The Optician plays an important role in helping patients achieve optimal vision and comfort by assisting with the selection, fitting, adjustment, and maintenance of eyeglasses and contact lenses.

Working in collaboration with optometrists and ophthalmologists, the Optician uses prescription information, individual vision needs, lifestyle preferences, and facial measurements to recommend appropriate eyewear solutions. The ideal candidate has strong customer service skills, attention to detail, and a passion for helping patients improve their quality of life through better vision.

Essential Duties and Responsibilities

The Optician assists patients in selecting appropriate eyeglass frames, lenses, and contact lenses based on their prescriptions, vision needs, lifestyle, preferences, and facial features. Provides recommendations on optical products and lens options, including frame styles, lens materials, coatings, and other features to meet individual patient needs. Obtains accurate facial measurements and optical specifications to ensure proper lens alignment, comfort, and fit.

Fits, adjusts, and repairs eyeglass frames using appropriate optical tools and equipment to ensure patient comfort and proper vision. Educates patients on the proper use, insertion, removal, cleaning, and care of contact lenses. Utilizes specialized tools and equipment to repair or replace damaged frames and other optical components.

Organizes, arranges, and maintains optical merchandise displays while ensuring a clean, organized, and professional optical environment.

Provides exceptional customer service and promotes a positive patient experience through compassionate, knowledgeable, and professional interactions.

Position Qualifications

A high school diploma or equivalent is required. An associate degree in Opticianry or current optician certification or licensure is preferred. Current Basic Life Support (BLS) certification is required. Previous experience in a retail optical department or similar setting is preferred, along with proficiency in computer applications and Microsoft Office programs.

The successful candidate will demonstrate strong customer service and patient-centered communication skills, with the ability to explain optical products, procedures, and contact lens care in a clear and concise manner. Excellent interpersonal and relationship-building skills, strong organizational abilities, and exceptional attention to detail and accuracy are essential. The ability to work effectively both independently and as part of a team, along with a commitment to providing compassionate, high-quality care to patients from diverse backgrounds, is important to success in this position.

Employment Requirements

As a Federally Qualified Health Center (FQHC), Katy Trail Community Health is committed to maintaining a safe, healthy, and compliant workplace while providing exceptional care to our patients.

All offers of employment are contingent upon successfully passing a pre-employment drug screening. Applicants must test negative for all substances included in the screening panel, including THC (marijuana), regardless of state laws permitting medical or recreational use.

Applicants must also be legally authorized to work in the United States. Katy Trail Community Health does not sponsor or transfer employment visas, now or in the future. Candidates requiring employer sponsorship for a work visa or employment authorization are not eligible for employment.

Equal Employment Opportunity

Katy Trail Community Health is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and welcoming workplace. We value the unique backgrounds, experiences, and perspectives of our employees and strive to create an environment where everyone can thrive.

Join Katy Trail Community Health and make a difference in the lives of the patients and communities we serve!