Operations Supervisor
Key details
- Location
- Winnipeg, MB, Canada
- Work style
- Onsite
- Level
- Senior
- Experience
- 5–7 yrs
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- Yesterday
Skills
customer servicedispatchingforkliftinventory controlstaff scheduling
About the role
Position Summary
All members of the Kenroc team will demonstrate respect and ethical conduct, will work safely, provide excellent customer service, and will work with the team to support superior performance in the achievement of both individual and company goals.
The Operations Supervisor is accountable for managing and coordinating the warehouse and delivery functions, monitoring, and purchasing inventory and for maintaining equipment in order to ensure customer satisfaction and profitable growth.
Key Responsibilities
Understands and ensures consistent compliance with company policy, procedures, and safe work practices.
Manage the recruitment, staff scheduling, training and performance of delivery and warehouse employees.
Maintains positive customer satisfaction by strategically scheduling deliveries and ensuring the load is correct, damage free, secured and delivered to the customers specifications.
Purchases, receives, and maintains warehouse inventory control in conjunction with the General Manager to meet inventory and fill rate goals.
Ensures that trucks are loaded and unloaded safely and efficiently
Checks and approves all payables regarding vehicles and equipment.
Provides and analyses reports as required
Communicates with sales and warehouse staff to ensure optimum sales, delivery, and customer satisfaction.
Resolves customer issues with solution-based thinking in conjunction with the General Manager.
Ensure the building, warehouse, yard, tools, and equipment are maintained and well organized for safe and efficient use.
Responsible for dispatching functions, including, but not limited to building and scheduling of customer orders, damage free loading and delivery, and associated paperwork.
Provides technical advice to customers and employees when requested
Produce quality work and complete tasks with minimal supervision.
As a member of the Kenroc team, employees may be requested to contribute to duties outside of the role’s main scope of responsibilities as per required qualifications, licensing, and safety certifications.
Skills & Qualifications
GED (Grade 12) and 5-7 years of work experience, preferably in the building materials industry
Forklift/Boom certificate and Class 1A or 3A driver’s license is an asset
Fall Arrest, First Aid, Customer Service, Management and Safety training is an asset
Competencies
Excellent written and verbal communication skills
Strong ability to critically think and problem solve
Pre-employment Conditions
Consent to and pass a pre-employment drug test (Policy C-14 Substance and Alcohol Abuse Prevention).
Consent to and pass a satisfactory (soft) Credit Record Check.
Execution of a Non-Disclosure, Non-Use, and Non-Solicit Agreement.
Must hold a valid driver’s license and be legally able to operate a class 5 vehicle in Canada
All members of the Kenroc team will demonstrate respect and ethical conduct, will work safely, provide excellent customer service, and will work with the team to support superior performance in the achievement of both individual and company goals.
The Operations Supervisor is accountable for managing and coordinating the warehouse and delivery functions, monitoring, and purchasing inventory and for maintaining equipment in order to ensure customer satisfaction and profitable growth.
Key Responsibilities
Understands and ensures consistent compliance with company policy, procedures, and safe work practices.
Manage the recruitment, staff scheduling, training and performance of delivery and warehouse employees.
Maintains positive customer satisfaction by strategically scheduling deliveries and ensuring the load is correct, damage free, secured and delivered to the customers specifications.
Purchases, receives, and maintains warehouse inventory control in conjunction with the General Manager to meet inventory and fill rate goals.
Ensures that trucks are loaded and unloaded safely and efficiently
Checks and approves all payables regarding vehicles and equipment.
Provides and analyses reports as required
Communicates with sales and warehouse staff to ensure optimum sales, delivery, and customer satisfaction.
Resolves customer issues with solution-based thinking in conjunction with the General Manager.
Ensure the building, warehouse, yard, tools, and equipment are maintained and well organized for safe and efficient use.
Responsible for dispatching functions, including, but not limited to building and scheduling of customer orders, damage free loading and delivery, and associated paperwork.
Provides technical advice to customers and employees when requested
Produce quality work and complete tasks with minimal supervision.
As a member of the Kenroc team, employees may be requested to contribute to duties outside of the role’s main scope of responsibilities as per required qualifications, licensing, and safety certifications.
Skills & Qualifications
GED (Grade 12) and 5-7 years of work experience, preferably in the building materials industry
Forklift/Boom certificate and Class 1A or 3A driver’s license is an asset
Fall Arrest, First Aid, Customer Service, Management and Safety training is an asset
Competencies
Excellent written and verbal communication skills
Strong ability to critically think and problem solve
Pre-employment Conditions
Consent to and pass a pre-employment drug test (Policy C-14 Substance and Alcohol Abuse Prevention).
Consent to and pass a satisfactory (soft) Credit Record Check.
Execution of a Non-Disclosure, Non-Use, and Non-Solicit Agreement.
Must hold a valid driver’s license and be legally able to operate a class 5 vehicle in Canada
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