Operations Supervisor

• Overseeing daily transportation and fleet operations.
• Supervising and supporting drivers and transportation personnel.
• Manage Time keeping, KPI’s daily.
• Coordinating route schedules, dispatch activities, and operational assignments.
• Monitoring driver performance, attendance, safety, and compliance.
• Ensuring compliance with applicable federal, state, and local transportation regulations.
• Maintaining and monitoring required operational, safety, and compliance records.
• Assisting with DOT, FMCSA, and company safety and compliance requirements, as applicable.
• Monitoring vehicle inspections, maintenance needs, and equipment availability.
• Addressing operational issues and implementing appropriate corrective actions.
• Communicating with drivers, customers, vendors, management, and other departments.
• Meet external customer priorities, goals.
• Supporting employee training, coaching, and performance management.
• Investigating accidents, incidents, complaints, and operational concerns.
• Helping maintain a safe, efficient, and professional transportation operation.
• Performing other duties and responsibilities as assigned by management.

Qualifications

• High school diploma or GED required; additional education in transportation, logistics, or business management preferred.

• Previous experience in transportation, fleet operations, dispatch, or driver supervision required.

• Strong leadership, communication, organizational, and problem-solving skills.

• Knowledge of DOT, FMCSA, and applicable federal, state, and local transportation regulations.

• Experience monitoring timekeeping, attendance, operational KPIs, and employee performance.

• Ability to coordinate dispatch schedules, route assignments, and daily transportation activities.

• Knowledge of driver safety, compliance requirements, vehicle inspections, and maintenance procedures.

• Ability to maintain accurate records, prepare reports, and manage multiple priorities in a fast-paced environment.

• Experience with transportation management systems, electronic logging devices (ELDs), and timekeeping software preferred.

• Ability to investigate incidents, address operational concerns, and implement corrective actions.

• Strong customer service skills and the ability to work effectively with drivers, customers, vendors, and management.

• Ability to provide employee coaching, training, and performance feedback.

• Valid driver’s license required; Commercial Driver’s License (CDL) preferred, if applicable to the position.

• Ability to work flexible hours as needed to support transportation operations.