Operations Expert

Operations Expert

Compensation: $60,000–$80,000 base salary, plus bonus

Position Overview
Support local warehouse and parcel delivery operations in Ontario, California, including sorting, pickup, dispatch, and driver coordination.

Responsibilities
• Build and maintain local warehouse processes and oversee daily operations.
• Forecast warehouse and staffing needs, plan driver routes, and assist with driver recruiting and interviews.
• Assign work to frontline and outsourced staff.
• Use warehouse and logistics systems to handle data and generate daily pickup tasks for dispatch.
• Coordinate driver resources across teams and respond to vehicle issues, absences, and other disruptions.
• Communicate schedule changes to partners and help resolve driver issues.
• Track pickup and delivery exceptions, coordinate resolutions, and recommend improvements.

Qualifications
• Proficiency in Excel and data analysis tools.
• Strong communication and coordination skills across dispatch, drivers, warehouse, and customer service teams.
• Ability to manage multiple tasks in a fast-paced environment.
• Customer service experience preferred.
• Warehouse or logistics experience preferred.
• Must be legally authorized to work in the United States.

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