Mission Services Data Coo
Louisville, KY, United States1w ago
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Skills
auditcase managementcustomer servicedata entrydata integrityexcelmicrosoft officemicrosoft word
About the role
Display Goodwill’s Core Values – Hope, Dignity, Service & Partnership.
The Mission Services Data Coordinator will ensure the integrity of data entry, follow up, and reporting as it relates to designated programs or grants.
- A. Works with program leadership and Program Compliance Analyst to ensure client case records (paper & electronically) and various databases comply with grant requirements, follows Goodwill Kentucky policies and procedures, and funding source guidelines
- B. Maintains timely input of information in designated case management/reporting systems.
- C. Resolves data discrepancies by requesting clarification or correction from appropriate person(s).
- D. Identifies and corrects data inconsistencies and anomalies.
- E. Maintains a collaborative relationship with program staff to ensure consistency of service in follow up.
- F. Trains users on proper data entry standards.
- G. Follow-up with users to correct errors and inconsistencies.
- H. Develops and performs audit procedures to measure and monitor staff proficiency and to ensure optimal data integrity.
- I. Conduct client follow-up at intervals required by funding sources and Goodwill Kentucky.
- J. Prepare weekly, monthly, quarterly, and annual reports as required.
- K. Performs other duties as assigned.
:
- A. Must have satisfactory oral and written communication with the ability to provide excellent customer service and work with a variety of diverse people.
- B. Must possess a strong work ethic and attention to detail.
- C. Must maintain client confidentiality and follow the Certified Rehabilitation Counselors’ Code of Ethics.
- D. Must have reliable transportation to and from work.
- A. Associate degree or one-year of work experience in lieu of college degree in workforce development/social services environments, such as a workforce development program and/or community rehabilitation program, providing services to individuals with disabilities and/or other disadvantages preferred.
- B. Must demonstrate proficient knowledge of the Microsoft Office Word and Excel.
- A. This job may have physical requirements that considered sedentary work. Sedentary work involves sitting for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity and occasional lifting up to 15 pounds.
- B. Travel across the state and to other locations beyond the assigned work location is rarely required.