Microsoft 365 Specialist
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Skills
auditdata protectionentra idintunemicrosoft 365onedrivepowershellsharepoint
About the role
- Manage Exchange Online mailboxes, shared mailboxes, distribution groups, and mail flow and transport rules.
- Administer SharePoint and OneDrive sites, storage quotas, external sharing controls, and permission structures.
- Handle Entra ID identity tasks, group governance, conditional access support, and periodic access reviews.
- Manage license assignment and optimization, and execute tenant configuration changes through the change process.
- Apply retention, data protection, sensitivity labelling, and compliance policies across M365 workloads.
- Monitor service health, respond to incidents, and communicate impact and workarounds to affected users.
- Investigate mail delivery, spam, and phishing reports in partnership with the security team.
- Support migrations and tenant changes, including mailbox moves, site provisioning, and data reorganization.
- Run eDiscovery, legal hold, and audit-log requests raised by compliance, HR, or legal stakeholders.
- Report on tenant usage, adoption, and license consumption to guide renewals and rightsizing.
Job Requirement
- 5+ years administering Microsoft 365 in an enterprise or multi-site environment.
- Strong experience administering Microsoft 365 workloads such as Exchange Online, SharePoint, OneDrive, Teams, and Entra ID.
- Working knowledge of mailbox administration, shared mailboxes, distribution groups, mail flow, transport rules, and tenant configuration.
- Experience managing SharePoint and OneDrive sites, permissions, storage quotas, external sharing controls, and information governance.
- Understanding of Entra ID identity tasks, group governance, conditional access support, access reviews, and licensing optimization.
- Experience applying retention, data protection, sensitivity labeling, and compliance policies across Microsoft 365 workloads.
- Ability to monitor service health, respond to incidents, communicate impact, and coordinate workarounds for affected users.
- Familiarity with eDiscovery, legal hold, audit log requests, mail delivery investigations, spam, and phishing workflows.
- Excellent documentation, communication, analytical, service management, and stakeholder partnership skills.
- Preferred: PowerShell, migrations, Purview, Defender, Intune, or Microsoft certifications.