Marketing & Communications - Web Operations Coordinator
Key details
- Location
- Fairfield, CT, United States
- Work style
- Onsite
- Level
- Entry level
- Job type
- Temporary
- Experience
- 1–2 yrs
- Function
- Marketing & Communications
- Focus area
- other
- Posted
- 2d ago
Skills
accessibilityaccessibility standardsadobecontent managementcontent strategydigital marketingmicrosoft officephotoshopproject managementseo
About the role
Position Summary
The Web Operations Coordinator is responsible for coordinating, maintaining, and optimizing content across the University’s website and digital platforms. This position works collaboratively with academic, administrative, strategic enrollment management, and marketing & communications teams to ensure web content is accurate, timely, engaging, accessible, and aligned with institutional goals.
This role serves as a key resource for website content strategy and governance, helping departments effectively present information to their audiences while maintaining a consistent University brand and user experience. The position applies web content best practices, search engine optimization (SEO), accessibility standards, analytics, and emerging digital trends to improve the effectiveness and performance of the University’s online presence.
The position also helps ensure website content and digital experiences comply with Web Content Accessibility Guidelines (WCAG) 2.1, with an emphasis on creating an inclusive and accessible experience for all users.
This is a temporary, part-time position.
Principal Duties & Responsibilities
Create, edit, publish, and maintain accurate, engaging and audience-focused website content.
Collaborate with University departments to develop, update, and organize web content.
Assist with overall web strategy and development to support enrollment, retention, and advancement strategic goals.
Apply SEO, AEO, and GEO best practices to improve content visibility and user engagement.
Ensure web content meets WCAG 2.1 accessibility standards and institutional accessibility requirements.
Conduct content audits and quality assurance reviews to identify outdated content, broken links, accessibility issues and other content concerns.
Maintain consistent University voice, branding, content standards and website governance practices.
Develop and maintain effective navigation, calls to action and pathways that help users find information and complete desired tasks.
Stay current with higher education web trends, accessibility standards, search technologies and digital best practices.
Develop more technical pages such as online forms, surveys, applications, and photo galleries as needed.
Perform other related duties and special projects as assigned.
Knowledge, Skills, Abilities & Other Attributes
Bachelor’s degree required with 1-2 years’ experience or equivalent combination of education and/or experience in web development/universal design, digital marketing, English/writing, or another related field.
Understanding of accessibility and accessibility barriers of websites, applications, and documents.
Experience working with Microsoft Office suite, Adobe PDF Creator, Adobe Photoshop.
Experience with content management and project management systems. Knowledge of Terminal Four Site Manager CMS a plus.
Strong organizational skills with ability to work with a variety of departments across campus, work under deadlines, plan, organize, and execute multiple and continuing assignments.
Effective communication skills.
Unusual Working Conditions
This is a temporary, part-time position requiring between 10 and 20 hours per week.
Pre-Employment Requirements
All offers of employment are contingent upon satisfactory completion of a background check.
The Web Operations Coordinator is responsible for coordinating, maintaining, and optimizing content across the University’s website and digital platforms. This position works collaboratively with academic, administrative, strategic enrollment management, and marketing & communications teams to ensure web content is accurate, timely, engaging, accessible, and aligned with institutional goals.
This role serves as a key resource for website content strategy and governance, helping departments effectively present information to their audiences while maintaining a consistent University brand and user experience. The position applies web content best practices, search engine optimization (SEO), accessibility standards, analytics, and emerging digital trends to improve the effectiveness and performance of the University’s online presence.
The position also helps ensure website content and digital experiences comply with Web Content Accessibility Guidelines (WCAG) 2.1, with an emphasis on creating an inclusive and accessible experience for all users.
This is a temporary, part-time position.
Principal Duties & Responsibilities
Create, edit, publish, and maintain accurate, engaging and audience-focused website content.
Collaborate with University departments to develop, update, and organize web content.
Assist with overall web strategy and development to support enrollment, retention, and advancement strategic goals.
Apply SEO, AEO, and GEO best practices to improve content visibility and user engagement.
Ensure web content meets WCAG 2.1 accessibility standards and institutional accessibility requirements.
Conduct content audits and quality assurance reviews to identify outdated content, broken links, accessibility issues and other content concerns.
Maintain consistent University voice, branding, content standards and website governance practices.
Develop and maintain effective navigation, calls to action and pathways that help users find information and complete desired tasks.
Stay current with higher education web trends, accessibility standards, search technologies and digital best practices.
Develop more technical pages such as online forms, surveys, applications, and photo galleries as needed.
Perform other related duties and special projects as assigned.
Knowledge, Skills, Abilities & Other Attributes
Bachelor’s degree required with 1-2 years’ experience or equivalent combination of education and/or experience in web development/universal design, digital marketing, English/writing, or another related field.
Understanding of accessibility and accessibility barriers of websites, applications, and documents.
Experience working with Microsoft Office suite, Adobe PDF Creator, Adobe Photoshop.
Experience with content management and project management systems. Knowledge of Terminal Four Site Manager CMS a plus.
Strong organizational skills with ability to work with a variety of departments across campus, work under deadlines, plan, organize, and execute multiple and continuing assignments.
Effective communication skills.
Unusual Working Conditions
This is a temporary, part-time position requiring between 10 and 20 hours per week.
Pre-Employment Requirements
All offers of employment are contingent upon satisfactory completion of a background check.
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