Manager, Security Operations
Chicago, IL, United States1w ago
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Skills
About the role
How you’ll make an impact:
We are seeking an experienced Security Operations Manager to lead and strengthen our security operations function at Strata. In this role, you will oversee day-to-day security operations, including threat detection, incident response, security monitoring, and vulnerability management, while driving improvements in operational efficiency, automation, and risk management. As a hands-on technical leader, you will develop and empower a team of Security Engineers, establish scalable processes, and ensure our security practices align with regulatory and compliance requirements. Partnering closely with IT, Infrastructure, DevOps, and Engineering teams, you will play a critical role in protecting our systems, supporting our customers, and continuously improving Strata's security posture.
- Technical Operations & Incident response
- Lead day-to-day security operations including monitoring, threat detection, triage, investigation, and incident response.
- Operate and tune security platforms such as SIEM, EDR, vulnerability management, and threat intelligence tools.
- Leverage AI and automation tooling to streamline workflows, improve detection fidelity, and reduce manual effort.
- Act as an escalation point for complex incidents, root cause investigations, and cross-team coordination.
- Playbook & Process Development
- Develop and maintain Standard Operating Procedures (SOPs) and incident response playbooks tailored to healthcare-specific threat vectors and compliance obligations.
- Automate repeatable tasks through SOAR platforms, scripting, and AI-enhanced processes.
- Iterate processes and procedures already in place to be more efficient and repeatable.
- Ensure alignment of operational practices with HITRUST CSF, ISO 27001, SOC 2 Type II, and SOX ITGC controls.
- Team Development & Leadership
- Manage and mentor a security operations team to facilitate building deeper expertise in cybersecurity.
- Create a learning-focused culture that encourages knowledge sharing, experimentation, and continuous improvement.
- Foster risk-aware decision-making, enabling the team to act confidently with limited oversight using standardized risk frameworks.
- Governance & Risk Alignment
- Support security-related audits, evidence collection, and control mapping.
- Embed security operations processes into broader risk management and governance activities, contributing to HITRUST certification, ISO audits, and SOC/SOX readiness.
- Cross-Functional Engagement
- Collaborate with IT, DevOps, Infrastructure, and R&D Engineering teams to secure critical infrastructure, applications, and workflows.
- Advocate for security as a business-enabler by balancing regulatory needs, business objectives, and technical feasibility.
- Provide regular operational metrics and risk insights to leadership and stakeholders.
What we’re looking for:
- 5+ years of experience in security operations, blue teaming, or incident response roles.
- 2+ years in leadership or supervisory capacity.