Manager, Project Management Office
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Skills
About the role
Overview
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Manager, Project Management Office is a strategic and dynamic leader responsible for overseeing the entire project lifecycle across the Hackensack Meridian Health (HMH) network. This role involves establishing and standardizing all phases of projects, from initiation and planning through to execution, monitoring, and closure. The Mgr, Project Mgmt Office will ensure that projects are delivered on time, within budget, and to the required quality standards. The Mgr, Project Mgmt Office will be a key driver of project management maturity, leading a team of project management professionals, and ensuring that all new initiatives align with the organization's strategic goals from inception to completion.
This posiiton will offer a hybrid work schedule.
Responsibilities
A day in the life of a Manager, Project Management Office at Hackensack Meridian Health includes:
Project Initiation and Standardization:
- Develop and implement a standardized project intake and approval process.
- Lead the creation of project charters and business cases, ensuring clear justification and alignment with HMH's strategic objectives.
- Facilitate initial stakeholder analysis to identify and engage key parties from the outset of a project.
- Establish and refine templates and best practices for project proposals, scope documents, and initial risk assessments.
Project Planning and Best Practices:
- Oversee the development of detailed project plans, including timelines, resource allocation, and budget forecasting.
- Define and implement standardized methodologies for project planning, ensuring consistency and quality across the organization.
- Develops and implements project management practices, processes, methodologies, and metrics.
- Prepares reports detailing project status and communicates updates to project stakeholders.
- Ensures projects are completed on time and within established quality standards.
Project Execution and Monitoring:
- Manage the overall coordination of projects during the execution phase, ensuring adherence to project plans, scope, and deadlines.
- Implement and oversee a robust project monitoring and control process to track progress against key performance indicators.
- Oversee the maintenance of issue logs and ensure the timely resolution of all major project issues.
- Analyze project risks and roadblocks during execution, identifying and implementing effective mitigation strategies.
Project Closure and Best Practices:
- Establish and standardize the project closure process, including final reporting, stakeholder acceptance, and handover to operational teams.
- Develop and maintain a comprehensive repository of lessons learned and project management best practices from completed projects to inform future initiatives.
- Ensure all project documentation is finalized and archived according to organizational standards.
- Conduct post-project reviews to assess project success and identify opportunities for improvement.
Stakeholder Communication and Collaboration:
- Serve as the primary liaison to senior leadership for all new project proposals and planning phases.
- Facilitate discussions to build consensus among diverse stakeholders on project scope, goals, and initial requirements.
- Ensure timely and accurate communication of project status to stakeholders through project management tools and reports.
- Clearly define the value and role of structured project management throughout the organization.
Team Leadership and Development:
- Recruit, develop, and lead a high-performing team of project management professionals focused on project execution.
- Conduct regular team meetings to address issues, plan tasks, and foster a collaborative environment.
- Support team members' professional growth through continuous education, training, and constructive feedback.
- Coaches, counsels and evaluates performance of direct reports.
General Duties:
- Adhere to all HMH managerial competencies and standards of behavior.
- Professionally navigate unexpected challenges and apply constructive criticism to enhance the project initiation and planning processes.
- Perform other duties and/or projects as assigned.
Qualifications
Education, Knowledge, Skills and Abilities Required:
- Master's level degree in Health Administration, Project Management or Business Administration.
- Minimum of 7 years of experience in project management leadership, including the execution of large-scale portfolios, programs, and/or projects.
- Minimum of 3 years of experience in people leadership, including direct experience leading, managing, or mentoring teams.
- Minimum of 2 years of experience in participating in a Project Management Office (PMO) function, including governance, project management framework and process, and strategic planning.
- Excellent written and verbal communication skills.
- Demonstrates excellent judgment and decision-making skills related to healthcare business and operational projects.
- Ability to use all resources to achieve project results and goals.
- Ability to lead project team members to focus and achieve goals.
- In-depth knowledge and understanding of project management methodologies and frameworks.
- Ability to support & triage escalations, engage appropriate teams on progress.
- Ability to document and refine process documentation.
- Ability to work as a part of a team and across multiple team environments.
- Excellent collaboration, team building, organizational, and relationship management skills.
Education, Knowledge, Skills and Abilities Preferred:
- Knowledge of and experience working within the healthcare industry.
- Experience with Scrum and/or Agile methodologies.
Licenses and Certifications Preferred:
- Certified Associate in Project Management or Project Management Professional Certification or Certified ScrumMaster or Program Management Professional or Disciplined Agile Scrum Master or Disciplined Agile Coach.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!