Manager, Capability Enablement

ABOUT YOUR ROLE

Act as a business partner and program manager for one of the Product Supply pillars: Plan, Create, Make (incl. Quality). You will identify and frame improvement opportunities with pillar stakeholders across brands, lead cross-functional projects from business case through implementation, and draw on the shared analyst pool based on project needs. While developing depth in the assigned pillar, you may also lead cross-pillar or special projects when portfolio priorities require.

YOUR RESPONSIBILITIES WILL INCLUDE

• Pillar business partnering: Build a regular working rhythm with the assigned pillar, understand business priorities and surface both incremental and structural improvement or optimization opportunities.
• Opportunity framing: Define the problem, business owner, scope, baseline, value case, success measures, dependencies and required change to deliver the solution.
• Project leadership: Lead multiple improvement projects from diagnosis through design, testing, implementation and hand-over, with clear prioritization and at pace.
• Solution design: Bring an end-to-end perspective across functions and brands; challenge status quo and design practical changes to process, decision rights, capability, data or technology.
• Stakeholder alignment: Facilitate decisions and manage trade-offs across functional leaders, brand partners, finance, digital technology and suppliers.
• Value realization: Establish measurable outcomes, validate pilot results and partner with relevant stakeholders on benefit tracking where applicable.
• Embedding and hand-over: Ensure solutions are stable, documented and owned with clear handoff points; coordinate codification and scaling with Excellence & Standards and ongoing monitoring with Performance & Insights as relevant.
• Team leadership and mentorship: Define project resource needs based on scope of project and available capacity from shared analyst pool, direct analysts or senior analysts deployed from the shared pool. Act as a mentor for assigned 2-3 analysts to provide continuity and support across projects and feed into regular talent conversations.

WHAT WE WILL BE LOOKING FOR IN YOU

• Strong project leadership and business-partnering capability in complex, cross-functional settings.
• Project and backlog management skills across concurrent deliverables. 
• Strong logical, structured thinking and practical problem-solving capability including ability to handle fragmented and incomplete data to generate insights.
• Stakeholder management skills including ability to influence without direct authority and align stakeholders with different priorities.
• Strong facilitation, executive communication and decision-oriented storytelling.
• Work ownership, transparent governance and focus on sustained outcomes.
• People leadership and workload management capability. 
• Working knowledge of at least one Product Supply domain, combined with curiosity to work across adjacent areas.

WHAT YOU CAN EXPECT FROM US

• Being part of a purpose-led company where the work we do can have a positive impact on communities around the world.
• Working with diverse teams that bring an inclusive and global mindset to solving meaningful business problems.
• A flexible environment that supports well-being and helps associates contribute at their best.

ROLE BOUNDARIES AND INTERFACES

• Capability Enablement owns problem framing, end-to-end solution design, testing and implementation for work that requires structured problem solving and change delivery.
• Performance & Insights provides the fact base, reporting and validation support, and may absorb stable recurring analytics or governance.
• Process Excellence & Standards codifies approved processes, training and controls and governs sustained adoption.
• Product Supply Optimization governs portfolio dependencies and partners with Finance on benefits realization.
• The business process owner remains accountable for the business outcome and for sustaining the solution after hand-over.

TEAM STRUCTURE

• Reports to Director, Capability Enablement
• Leads team of analysts / senior analysts deployed from a common pool on project basis

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