Manager - CAFM System - AG6

Qiddiya Investment Company is seeking a Manager – CAFM System to manage the administration, configuration and operational support of CAFM and associated platforms supporting City Operations.

Reporting to the Senior Director – CAFM System, you will maintain reliable asset information, maintenance schedules and work-order workflows across a large multi-asset environment. Working with operational teams, IT and platform providers, you will coordinate implementation activities, integrations, testing and user adoption, ensuring dependable systems and accurate data for operational oversight and management reporting.

Key responsibilities:

• Manage day-to-day CAFM/CMMS administration, approved configurations and operational platform support.
• Maintain asset hierarchies and master data, coordinating cleansing, migration, validation and reconciliation.
• Configure approved PPM schedules, job plans and work-order workflows with technical and maintenance teams.
• Coordinate platform implementation, system interfaces and issue resolution with IT and service providers.
• Prepare test scripts, coordinate user acceptance testing and support releases, cutover and go-live stabilisation.
• Manage authorised user access, support requests, training and guidance to improve adoption and data quality.
• Maintain reporting extracts, dashboards and system records, validating data completeness and escalating operational exceptions

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Facilities Management, Asset Management or a related discipline.

• Typically 7+ years of relevant CAFM/CMMS, facilities management systems or operational-platform experience.
• At least 2 years managing platform administration, configuration or an implementation workstream.
• Hands-on experience implementing or administering CAFM/CMMS within a large multi-asset portfolio.
• Demonstrated experience in asset migration, PPM configuration, work-order workflows, interfaces, testing and go-live support.
• Strong capability in reporting validation, user training, provider coordination and technical documentation; relevant platform certification is preferred.