Licensing Assistant, Licensing

Position summary
Reporting to the licensing supervisor, this position is primarily responsible for the preparation and distribution of certificates of professional conduct requested by licensees, health authorities or other parties. The position liaises with the Ministry of Health, other health regulatory authorities both within BC and across Canada, Doctors of BC, Health Match BC and other national and international offices external to the College of Physicians and Surgeons of BC (CPSBC).
Duties and responsibilities
Duties include but are not limited to the following:

create certificates of professional conduct (CPCs)

maintain and update the licensing department CPC policy and process manual
be the primary contact with licensees and CPSBC staff regarding CPC inquiries

log requests for CPCs
review licensee files in search of applicable data for CPC


prepare CPCs
coordinate CPC and additional confidential information for licensees
maintain processes including a bring-forward system to ensure a timely completion of requests for CPCs
receive incoming CPCs from other jurisdictions

review incoming CPCs
add to applicants’ CEDAR files and distribute to file managers




create wall certificates
create undertakings for licensees (e.g. 25.3 undertakings)
check reports and refer files to licensing compliance when required
assist with the annual licence renewal process

liaise with others internally to plan and execute the annual application and renewal process
provide telephone and email assistance to licensees during the renewal period
assist with follow up of a series of questions


issue licences for physicians licensed for independent practice

upon receipt of approved file, complete quality assurance checks in iMIS
complete class change
generate new licensee letter, encrypt, and email a copy to the physician
finalize and add document to CEDAR


respond to associated correspondence, emails and phone calls from applicants, licensees and third parties
other duties as required

Skills and qualifications
Required skills and qualifications include:

high school graduation plus a minimum of one year post-secondary education with training in administrative/secretarial practices or an equivalent combination of education and experience
demonstrated high level of initiative, time management and organizational ability
ability to meet deadlines
experience drafting minutes and correspondence
excellent communication skills, both written and verbal
excellent editing and proofreading skills
attention to detail and a high level of accuracy
working knowledge of Microsoft Office applications including Word, Access, Outlook, and PowerPoint

The compensation range for this position is $43,978 (minimum) to $65,967 (maximum) per year, and the midpoint of the range is $54,972 per year. The compensation range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.