Labor Relations Officer 2 - Heartland Behavioral Healthcare - (PN: 20042699)
Massillon, OH, United States2w ago
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About the role
Heartland Behavioral Health (HBMD)
3000 Erie Street South
Massillon, 44646
Labor Relations Officer 2
Heartland Behavioral Healthcare
Who we are:
At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.
We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH.
DBH Values:
- Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused)
- Collaborative (Approachable, Reasonable, Transparent)
- Value Driven
- Innovative (Yes Before No)
- Strong Sense of Urgency
Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued.
The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the well-being of all employees, including those in recovery. We foster an inclusive, stigma-free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second-chance hiring, and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team.
Labor Relations Officer 2
Heartland Behavioral Healthcare
Who we are:
At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.
We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH.
DBH Values:
- Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused)
- Collaborative (Approachable, Reasonable, Transparent)
- Value Driven
- Innovative (Yes Before No)
- Strong Sense of Urgency
Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued.
The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the well-being of all employees, including those in recovery. We foster an inclusive, stigma-free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second-chance hiring, and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team.
Please note: Effective October 1, 2025, the Ohio Department of Mental Health & Addiction Services has transitioned to its new name—the Ohio Department of Behavioral Health. This change reflects our continued commitment to providing comprehensive, person-centered care that addresses the full range of behavioral health needs for Ohioans. All positions and services now fall under the Ohio Department of Behavioral Health as we move forward in serving individuals, families, and communities across the state.
What you’ll do at DBH:
The Labor Relations Officer 2 at Heartland Behavioral Healthcare serves as a key resource in supporting the hospital's labor relations functions. This position partners closely with hospital leadership, supervisors, and labor representatives to ensure alignment with labor agreements, organizational policies, and state personnel practices. The role requires substantial independence, sound judgment, and the ability to navigate complex employee-relations matters.
If you are a confident problem‑solver who thrives in a collaborative environment and enjoys navigating complex workplace issues, this is an opportunity to make a meaningful impact. As a Labor Relations Officer 2, you will serve as a trusted advisor to leadership and staff, helping maintain a fair, consistent, and respectful workplace. This role is ideal for someone who values independence, sound judgment, and the chance to partner closely with both management and labor representatives to drive positive outcomes across the agency.
Key Responsibilities
Lead and coordinate labor relations activities for the assigned facility/office, ensuring issues are addressed promptly and fairly.
Conduct fact-finding, internal reviews, and inquiries related to workplace concerns, disciplinary matters, and contractual disputes.
Provide guidance to supervisors and managers on contract interpretation, workplace expectations, and approaches for resolving personnel issues.
Prepare and present management’s position during grievance proceedings, meetings, and other dispute-resolution processes.
Facilitate labor–management discussions, foster cooperative relationships, and support communication between agency leadership and employee organizations.
Develop and deliver training for managers and staff on labor relations topics, workplace practices, and procedural requirements.
Oversee processes related to workplace monitoring programs, internal compliance measures, and required reporting activities.
Maintain accurate records, documentation, and case files; ensure timely follow‑up on all assigned matters.
Participate in agency-wide committees, workgroups, and operational reviews as needed.
Support HR operational needs and perform related duties consistent with the role’s scope.
This is an hourly position and is exempt from the bargaining units, with a pay range of 12 on the E1 Exempt Pay Range Schedule. This position is located at Heartland Behavioral Healthcare, located at 3000 Erie St S, Massillon, OH 44646. Normal working hours are Monday through Friday, 8:00am to 5:00pm (hours may vary).
Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.
Additional Salary / Appointment Information:
UNUSUAL WORKING CONDITIONS: May require travel which may include overnight stay; may be exposed to persons who are irate or hostile; may work evenings, weekends &/or irregular hours.
Please note: Effective October 1, 2025, the Ohio Department of Mental Health & Addiction Services has transitioned to its new name—the Ohio Department of Behavioral Health. This change reflects our continued commitment to providing comprehensive, person-centered care that addresses the full range of behavioral health needs for Ohioans. All positions and services now fall under the Ohio Department of Behavioral Health as we move forward in serving individuals, families, and communities across the state.
What you’ll do at DBH:
The Labor Relations Officer 2 at Heartland Behavioral Healthcare serves as a key resource in supporting the hospital's labor relations functions. This position partners closely with hospital leadership, supervisors, and labor representatives to ensure alignment with labor agreements, organizational policies, and state personnel practices. The role requires substantial independence, sound judgment, and the ability to navigate complex employee-relations matters.
If you are a confident problem‑solver who thrives in a collaborative environment and enjoys navigating complex workplace issues, this is an opportunity to make a meaningful impact. As a Labor Relations Officer 2, you will serve as a trusted advisor to leadership and staff, helping maintain a fair, consistent, and respectful workplace. This role is ideal for someone who values independence, sound judgment, and the chance to partner closely with both management and labor representatives to drive positive outcomes across the agency.
Key Responsibilities
Lead and coordinate labor relations activities for the assigned facility/office, ensuring issues are addressed promptly and fairly.
Conduct fact-finding, internal reviews, and inquiries related to workplace concerns, disciplinary matters, and contractual disputes.
Provide guidance to supervisors and managers on contract interpretation, workplace expectations, and approaches for resolving personnel issues.
Prepare and present management’s position during grievance proceedings, meetings, and other dispute-resolution processes.
Facilitate labor–management discussions, foster cooperative relationships, and support communication between agency leadership and employee organizations.