Integrated Medicine Business Key Account Management Regional Director, East (Secondment - 12 Months)
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Skills
About the role
WHY PATIENTS NEED YOU
The Integrated Medicine Business (IMB) Key Account Management Regional Director (KAM RD) is primarily a field-based role accountable for leading Key Account Directors (KADs) in executing a patient first approach while impacting aligned market and brand goals.
WHAT YOU WILL ACHIEVE
The KAM RD will impact goal progression by utilizing market knowledge and leadership skills in coaching KADs to develop and execute against strategic account and project plans that are mutually aligned to both Pfizer and the Customer (i.e. Leading Health Systems, Medical Groups). KAM RDs will compliantly coach KADs to provide cross-functional leadership that enables collaborative internal/external communications in support of strategic business imperatives across the appropriate roles aligned to the Integrated Account Team (IAT) model. Report to the IMB KAM National Lead.
Additional responsibilities will include:
- Partner cross-functionally with Medical, Sales, and Brand leadership to optimize IAT Excellence.
- Provide Account Management IPT leadership to support the development and execution of therapeutic area and brand strategies, goals, KPIs, and resources.
- Lead special projects and/or programs in support of the KAM org.
ROLE RESPONSIBILITIES:
- Provide the day-to-day leadership and management of KADs including alignment to brand / market goals and KPIs.
- Lead the consistent development and execution of strategic business and account priorities aligned to therapeutic area/brand goals with focus on long/short-term mutual value opportunities identified within prioritized accounts.
- Actively align and partner with cross functional leadership/stakeholders (Medical, Sales, Marketing, Legal, Policy, etc.) during development and execution of strategic account and project plans to support and optimize compliant IAT Excellence.
- Ensure strategies, tactics and approach are compliant, maximize performance, engagement, and execution by situationally coaching and developing direct reports to maximize IAT leadership, contributions and customer impact.
- Set challenging performance objectives, provide performance coaching and demonstrate interest and support of employee’s career aspirations.
- Consistently review and evaluate KAD performance against national and regional Business Plan objectives, priorities and approved metrics to assess KAD and regional performance; provide performance feedback to the National Lead and Integrated Account Team.
- Deliver documented, capabilities-based coaching to support skill excellence and optimal development across the KAD team.
- Actively work with KADs and customers in market to model, coach and develop account management skills and capabilities.
- Maintain required technical, environmental and Account Management expertise in order to respond accurately and compliantly to all questions regarding products, policies and business-related issues from customers and account management colleagues.
- Take full accountability for personnel issues and act as the final point of escalation for all Account Management roles in coordination with the KAM National Lead when needed.
- Recruit and select candidates for Account Management positions in compliance with Pfizer requirements, utilizing approved hiring materials.
- Demonstrate an “eye for talent” that can execute KAD competencies and capabilities and realize the Pfizer vision for Key Account Management.
- Expertly engages HQ functions, and selectively acts as advocate for prioritized accounts with an understanding of business processes, terminology, and integration with different teams
- Collaboratively partners with marketing as Account Management IPT Lead in support of the development and execution of therapeutic area and brand strategies, goals, KPIs, and resources
- Effectively leads special projects and programs in support of KAM org operating plans, continuous improvement and evolution to advance KAD productivity, efficiency, impact and results
- Complies with all Corporate Policies and Procedures, while conducting all job-related activities with integrity and adherence to Pfizer’s high standards of business conduct.
QUALIFICATIONS
Must-Have
- Applicant must have a bachelor's degree with at least 12+ years of experience.
- 10+ years of pharmaceutical experience with focus on customer-facing functions with at least 3 years in a promoted position.
- Account management experience.
- Extensive external healthcare market and advanced customer/health system knowledge.
- Demonstrated success in leading diverse, field-based teams (direct or cross-functional).
- Excellent communication skills with demonstrated success in collaborating and influencing cross-functional colleagues across Pfizer (field and HQ) including those with different grades and responsibilities.
- Demonstrated ability to expertly engage senior executives within Leading Health Systems.
- Excellent facilitation and written skills.
- Demonstrated ability to think strategically with the ability to formulate, develop, write, communicate and monitor the execution of stakeholder business and project plans
- Experience in executing and in overseeing highly complex programs and projects (e.g., strong project management skills).
- Proven ability to manage performance and develop talent.
Nice-to-Have
- Master's degree with at least 10+ years of experience; OR a PhD with 7+ years of experience; OR a MD with 5+ years of experience.
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS:
- Field based position within boundaries of the East Region (Northeast, Ohio Valley, Mid-Atlantic, Southeast, and Gulf Coast).
- Significant travel required, up to 50%+ (for field coaching, customer engagements, and meetings). This must be achievable from the KAD Regional Director’s home location within reasonable time and cost.
- Travel across the assigned region and to other locations as needed to support HQ and KAM Leadership Team needs/meetings.
- Preference is for the candidate to reside within the East Region and/or have easy access to a major airport.
OTHER JOB DETAILS
- Last Date to Apply for Job: November 9, 2026
- Additional Location Information: Maine - Remote, New Hampshire - Remote, Vermont - Remote Massachusetts - Remote, Rhode Island - Remote, Connecticut - Remote, New York - Remote, New Jersey - Remote, Pennsylvania - Remote, Delaware - Remote, Maryland - Remote, Virginia - Remote, West Virginia - Remote, Washington - Remote, North Carolina - Remote, South Carolina - Remote, Georgia - Remote, Florida - Remote, Louisiana - Remote
- Eligible for Relocation Package – NO
- Secondment 12 months
- There will be no change to your current work location.
This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
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