HR Business Partner Americas

Description

As the HR Business Partner for the Americas, including Canada and Brazil, you will partner with business leaders to align people priorities with business objectives and oversee recruitment, payroll and benefits, compliance, employee development, employee relations, HR budgets, and HR system integration. Reporting to the Global VP People Operations, you will combine strategic guidance with hands-on operational oversight to deliver accurate, compliant, and employee-focused HR services. You will collaborate with managers, Finance, IT, and external providers, applying strong relationship-building, analytical, and change-management skills to strengthen workforce capabilities, improve processes, and support organizational growth.

Objectives & Responsibilities

• Advise business leaders on workforce planning, organizational needs, and people priorities; translate business objectives into actionable HR plans.
• Lead end-to-end recruitment with hiring managers, from headcount planning and sourcing through selection and onboarding, ensuring consistent and equitable hiring practices.
• Oversee accurate, timely payroll and benefits administration, including approvals, reconciliations, enrollment, vendor coordination, and employee inquiries; maintain effective controls with Finance and service providers.
• Maintain HR policies, records, and practices that meet applicable employment, payroll, benefits, and privacy requirements; coordinate audits, monitor regulatory changes, and engage legal or specialist resources as needed.
• Partner with managers to identify learning needs, coordinate employee and leadership development, manage performance review cycles, and support career development and succession planning.
• Guide managers and employees on workplace concerns, conflict resolution, attendance, and performance matters; conduct or coordinate fair, timely investigations while maintaining documentation and confidentiality.
• Develop and monitor HR budgets for recruitment, benefits, development, vendors, and systems; partner with Finance on forecasts, variance analysis, and cost-effective resource allocation.
• Partner with IT, Finance, and vendors to integrate HRIS, payroll, benefits, and recruitment systems; define requirements, validate data, coordinate testing, and support secure rollout and user adoption.
• Analyze workforce and HR operational metrics to identify service gaps and improve processes, data quality, and the employee experience; use approved AI tools to support reporting and routine workflows, with human review of outputs.
• Support organizational change and responsible AI adoption through manager guidance, employee communications, training, and coordinated implementation; protect sensitive data and retain human oversight of employment decisions.

Requirements

Requirements & Qualifications

• Bachelor’s degree in human resources, Business Administration, or a related field, or equivalent relevant experience.
• 8+years of Management role with proven track record of successfully support multinational Tech-company.
• Progressive HR generalist or business partner experience, including recruitment, payroll and benefits oversight, compliance, employee development, and employee relations.
• Working knowledge of applicable employment laws and HR compliance practices, with the judgment to seek legal or specialist guidance when needed.
• Experience with HR budgeting, workforce reporting, and collaboration with Finance on costs and forecasts.
• Proficiency with HRIS, payroll, benefits, and recruitment systems; AI tools experience supporting system integration, data validation, or implementation projects.
• Strong communication, relationship-building, analytical, and project-management skills, with the ability to maintain confidentiality and manage competing priorities.
• Experience processing payroll and administering employee benefits such as 401(k), HSA, and Health and Welfare benefits plans.
• Working knowledge of multi-state payroll requirements, HR compliance obligations, and applicable employment practices.
• Strong proficiency with HRIS and payroll systems Paylocity; SuccessFactors.
• Excellent attention to detail, organizational skills, and customer service orientation.
• Strong Microsoft Excel and reporting skills.
• Ability to maintain confidentiality and manage sensitive information.

Preferred Qualifications

• AI process efficiencies, leading projects HRIS systems and implementation in US markets.