Hospital Insurance Verification Specialist

Kansas City Orthopaedic Institute is a single specialty orthopedic hospital. We are physician-owned and have 17 Inpatient beds with 8 state-of-the-art surgical suites. We have been serving the Kansas City area for over 25 years. KCOI was recently named a 2024 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, which places us in the top 5% of healthcare providers in delivering patient experience. Join a team dedicated to delivering exceptional outcomes and outstanding patient experience!

We’re seeking a full-time Hospital Insurance Verification Specialist. This is an onsite position working Monday- Friday; 9am - 6pm.

Our Hospital Insurance Verification Specialists are responsible for verification and pre-certification notification and authorization of all admissions and/or outpatient visits. Contact patients’ employer and/or insurance company to verify coverage, and benefits, obtain benefit-level, patient liability, billing address.

Must be able to project a professional, pleasant image while interacting with a variety of personalities and cultures. Must demonstrate tact and diplomacy in interpersonal interactions.  Should have strong communication and customer service skills and respect for confidentiality.  Must have the ability to plan, prioritize and complete tasks under stress with frequent interruptions. Must be able to multi-task and possess strong attention to detail. 

Full-Time Benefits Package includes:

• 6 company paid holidays

• Rich PTO Accruals

• Employer discretionary bonuses

• Medical (with an on-site service discount program)

• Dental & Vision

• Wellness program with abilities to reduce premiums

• HSA/FSA option

• Company Paid Life/AD&D and Long-Term Disability Insurance

• 401(K) with a substantial company match

• Optional Voluntary Benefits plans

• Employee Assistance Program

 

Qualifications

Experience:

• Insurance verification: 1 year (Preferred)
• Medical billing: 1 year (Preferred)
• Knowledge of procedure authorization preferred
• Basic computer skills
• High school diploma or equivalent (GED)