Hoffman East DMV Specialist

Role Purpose

This role is responsible for support of office to include processing DMV paperwork, maintaining vehicle inventories, and preparing paperwork necessary to send out contracts

Leadership

This role has no official leadership responsibility, primarily leading by example.

Core Accountabilities

1. Assist with deal break down process as necessary. Prepare contracts to be sent to Finance Sources. Prepare copies of all necessary DMV paperwork for car deal and finance source. Submit contracts to OM for signature.
2. Process all Lien payoffs. Reconcile schedule.
3. Prepare and submit all DMV paperwork in accordance with DMV rules and regulations on a timely basis
4. Process on-line motor vehicle reports. Reconcile the DMV registration schedule. Process DMV customer refunds with Manager’s approval.
5. Coordinate with Office Managers information necessary to hold/or pay sales commissions when DMV information is missing.
6. Complete the processing of swap and wholesale deals.
7. Post all new/used vehicles in Accounting software.
8. Follow-up on missing used vehicle titles.
9. Prepare quarterly audits of K-208, used titles, certificate of origins, and dealer plates.
10. Ensure all policies and procedures are followed as designated by the Hoffman Auto Group Privacy Act Policy.
11. Other miscellaneous duties and responsibilities as assigned.

Qualifications

Competencies and Qualifications

1. Basic DMV and Excel knowledge.
2. Must be flexible, highly organized, possess excellent interpersonal and communication skills. Always leads by example with professional work ethic.
3. Regular on-time attendance is an essential function of this position to meet deadlines.