Head of Product Design

Accountabilities

Define and lead the Product Design strategy: Align design initiatives with business objectives, customer needs, product vision, and long-term value creation.
Drive innovation and transformation: Anticipate industry trends, challenge traditional approaches, and encourage experimentation with new methodologies and technologies.
Ensure product and experience excellence: Oversee the consistency and quality of user experiences across digital products while guiding the evolution of Design Systems and design standards.
Influence strategic decisions: Build strong partnerships with Product, Engineering, and business leaders, ensuring design priorities are integrated into broader organizational strategies.
Lead AI-driven transformation: Promote the adoption of Artificial Intelligence, AI agents, automation, and emerging technologies to unlock new possibilities in product development and customer experiences.
Develop and empower teams: Lead, mentor, and develop Product Design professionals, fostering continuous learning, high performance, collaboration, and the evolution of the design discipline in the AI era.
Strengthen Product Discovery and experimentation: Establish a strong culture of user research, discovery, prototyping, testing, and continuous validation.
Promote data-driven decisions: Leverage customer insights, product metrics, experimentation, and experience indicators to guide strategic priorities and maximize business outcomes.
Drive organizational maturity: Continuously improve design processes, ways of working, and collaboration models to increase the strategic influence of Product Design across the organization.
Requirements
Extensive experience in Product Design, including leadership of Design teams, departments, or disciplines within technology companies and digital product environments, particularly during scale-up stages.
Strong strategic understanding of Product Design and the ability to connect user experience, product strategy, and business outcomes.
Outcome-oriented mindset, prioritizing measurable impact and value creation over output and activity alone.
Proven ability to challenge established processes, introduce innovative approaches, and lead organizational and operational transformations.
Strong stakeholder management and communication skills, with the ability to influence senior leadership and build strategic partnerships across Product, Engineering, and business teams.
Demonstrated experience developing professionals, building high-performing teams, and promoting a culture of feedback and continuous improvement.
Deep knowledge of Product Discovery and Delivery methodologies, including user research, prototyping, experimentation, and solution validation.
Practical familiarity with Artificial Intelligence tools, AI agents, and emerging technologies applied to Design, with the ability to identify opportunities and encourage adoption.
Strong analytical and data-driven mindset, using customer experience indicators, research findings, and product metrics to support strategic decisions.
High autonomy, adaptability, and resilience when navigating ambiguity, organizational change, and competing priorities while maintaining a clear strategic vision.
Nice to have:
Experience in technology companies and digital product environments, particularly B2B2C and SaaS businesses experiencing rapid growth.
Experience transforming or scaling Product Design departments or Chapters, increasing design maturity and strategic influence.
Familiarity with matrix organizational structures and distributed teams working across products, business verticals, or Value Streams.
Hands-on experience applying AI to Design processes, including AI agents, automation, prototyping tools, and AI-assisted workflows.
Experience building and evolving Design Systems for complex digital products.
Background in developing AI-native products, conversational experiences, or Artificial Intelligence-powered solutions.
Benefits
100% remote work within Brazil, with occasional visits to clients.
Flexible, trust-based culture focused on results, professional growth, and continuous learning.
High autonomy and opportunities to take ownership of strategic initiatives.
Collaborative and empathetic working environment with a strong focus on innovation.
Regular feedback sessions and one-on-one meetings with supportive leadership.
No-micromanagement culture that encourages independence and accountability.
Comprehensive benefits package, including:
Meal and food allowances.
Childcare assistance.
Home office allowance.
Health and wellness benefits.
Education and cultural development allowances.
Gympass membership.
Birthday day off.
Discounts on therapy and English courses.
Access to additional partner discounts and benefits.