Head of Housekeeping

What you'll be responsible for:

The Head of Housekeeping is responsible for overseeing daily housekeeping operations, maintaining Weekender's cleanliness and brand standards, and leading a reliable, efficient housekeeping team. This is a hands-on leadership position responsible for room readiness, employee performance, quality control, and operational efficiency.

Essential Duties and Responsibilities

• Create daily housekeeping schedules and room assignments based on occupancy and staffing needs.
• Conduct room inspections and address cleanliness or quality concerns.
• Train, coach, and provide ongoing feedback to housekeeping employees.
• Monitor employee attendance, productivity, and performance.
• Assist with cleaning guest rooms and common areas as operationally necessary.
• Maintain inventory of linens, amenities, cleaning supplies, and equipment.
• Report maintenance issues, safety concerns, and guest-related issues promptly.
• Coordinate with property leadership and front desk teams to ensure timely room readiness.
• Ensure employees follow established cleaning procedures, safety requirements, and company policies.

Success Measures

• Room Quality: Consistently meets cleanliness, presentation, and Weekender brand standards.
• Room Readiness: Ensures guest rooms are cleaned, inspected, and ready by established check-in times.
• Labor Efficiency: Maintains housekeeping productivity and labor hours within established property expectations.
• Team Leadership: Develops a well-trained, reliable, and accountable housekeeping team.
• Guest Satisfaction: Minimizes cleanliness-related complaints and resolves concerns promptly.
• Inventory Management: Maintains appropriate supply levels while minimizing waste and unnecessary expenses.
• Safety & Compliance: Ensures adherence to company policies, safety procedures, and housekeeping standards.

Qualifications

• Previous hotel housekeeping experience required; leadership experience preferred.
• Strong organizational, communication, and time-management skills.
• Ability to train and motivate employees while maintaining accountability.
• Willingness to work alongside the team and adapt to changing operational needs.
• Availability to work weekends and holidays as business demands require.
• Ability to perform the physical duties of housekeeping, with or without reasonable accommodation.

About The Company
We are a young, fast-growing company (just recognized in the INC 5000 Fastest Growing Companies) of ambitious, mission-driven Weekenders working together to inspire personal growth through adventure, travel and exploration! We specialize in creating inspiring hotel stays for our guests in iconic destinations. 

This is a rare opportunity to be paid to learn, have an immediate and lasting impact in a young startup company and culture, and grow personally and professionally with an amazing team.

You will love it at Weekender if our core values below get you excited and inspired too!

• Embrace a Growth Mindset
• • Always be a student and always be open-minded
• Be Adventurous
• • Be excited by challenge and willing to fail-forward
• Be a Ninja
• • Commit to being world class at your job and lean-in to your superpowers
• Be a Host
• • Treat guests and teammates like you would family
• Be of Integrity
• • Own your Domain: Be accountable to your job & the greater mission
  • Embrace honesty, transparency and vulnerability
  • Follow-through and do what you say you’re going to do