Guest Service Associate
Madison, WI, United States3h ago
Key details
- Location
- Madison, WI, United States
- Work style
- Onsite
- Level
- Entry level
- Job type
- Part-time
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 3h ago
Skills
About the role
What You’ll Do
• Greet guests, answer questions, and make sure everyone feels welcome
• Assign lanes and provide quick start-up instructions so the fun begins right away
• Operate the POS system: take payments, issue gift cards, and handle daily paperwork with accuracy
• Share info on promotions, specials, and upcoming events
• Keep the front desk area clean, organized, and inviting
• Communicate with team members to ensure smooth service and quick responses
• Help manage lane turnover, monitor guest activity, and assist with vending or arcade tasks
• Support opening and closing duties as needed
Who You Are
• Friendly, dependable, and comfortable engaging with guests of all ages
• Organized and able to juggle multiple priorities in a fast-paced setting
• Confident with computers or POS systems (training provided!)
• Team player with a positive, can-do attitude
• Available to work nights and weekends — that’s when the fun happens!
Why You’ll Love It Here
At Spare Time Entertainment, every day brings new guests, new energy, and plenty of laughter. You’ll be part of a team that values great service, teamwork, and fun.
Apply today and help us create unforgettable guest experiences at Spare Time Entertainment!
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