Grocery Manager

Description

“There are no strangers here, only friends we have yet to meet.” — Frank Oakes —

Why Join Us?

• Career Growth: Start as an apprentice and grow into a skilled! Your growth is our mission!
• Employee Discounts: Enjoy discounts on our delicious organic food—both dining and groceries.
• Community & Culture: Be part of a positive and supportive Family that values diversity and growth.
• Work-Life Balance: We offer paid vacation time to help you relax and recharge.
• Referral Rewards: Bring your talented friends along and earn rewards for helping us grow!
  

Position Summary:

The Grocery Manager is responsible for overseeing the daily operations of the grocery department at Food & Thought 2, ensuring a well-organized, inviting, and thoughtfully curated shopping experience. This role oversees inventory management, product ordering, merchandising, team leadership, and customer service while maintaining high standards for product quality, freshness, and presentation. The Grocery Manager works closely with their team to drive sales, minimize waste, maintain efficient operations, and uphold the store's commitment to offering quality, thoughtfully sourced products and an exceptional customer experience.

Requirements

Essential Job Functions:

• Monitor sales trends and customer preferences to drive sales and achieve department goals.
• Create attractive displays and promote seasonal or promotional items to increase sales.
• Monitor pricing and ensure all products are priced correctly, including promotional and sale items.
• Review sales reports and adjust product offerings or promotions as necessary to optimize revenue.
• Oversee inventory levels to ensure the grocery department is adequately stocked and organized.
• Manage product ordering, receiving, and storage, ensuring proper stock rotation (FIFO: First In, First Out).
• Monitor and manage product expiration dates, ensuring the removal of expired goods.
• Collaborate with suppliers to place orders and negotiate pricing and delivery schedules.
• Ensure that the grocery department runs smoothly and efficiently, with attention to maintaining a high standard of organization.
• Implement procedures for stock rotation, inventory tracking, and maintaining clean and organized aisles.
• Ensure compliance with safety and health regulations, particularly in handling food and perishable goods.
• Manage department budgets, controlling expenses such as labor, waste, and product overstock.
• Analyze financial reports and implement strategies to meet budget goals while minimizing waste.
• Track product shrinkage and develop plans to reduce loss through effective inventory management and security procedures.

Staff Management & Development:

• Supervise and lead grocery department staff, including hiring, training, and scheduling.
• Provide ongoing coaching and performance evaluations to ensure employees meet company standards.
• Delegate tasks and responsibilities to ensure smooth operation of the department.
• Foster a positive work environment focused on team collaboration and customer service.
• Maintain records of sales, inventory, and staff performance.
• Prepare and review daily, weekly, and monthly reports on inventory, sales, and any operational issues.
• Communicate with upper management regarding stock needs, staffing concerns, and overall department performance.

Customer Service Excellence:

• Ensure excellent customer service by assisting customers with product inquiries, locating items, and resolving complaints.
• Maintain high levels of cleanliness and organization, making it easier for customers to shop.
• Train staff to deliver exceptional customer service and ensure they are knowledgeable about products and promotions.

Quality Control & Safety:

• Ensure all products meet quality standards for freshness and safety, particularly in perishable categories such as produce, dairy, and meats.
• Regularly inspect products for quality and compliance with store standards, removing damaged or expired items from shelves.
• Ensure the store is clean and organized at all times, including proper storage and handling of goods.

Qualifications:

• Proven experience as a Grocery Manager, Assistant Manager, or similar role in a retail environment (3-5 years).
• Strong knowledge of grocery store operations, including inventory control, merchandising, and customer service.
• Excellent leadership and team management skills.
• Strong communication and interpersonal skills.
• Ability to analyze sales data and make decisions to improve department performance.
• Knowledge of safety and health regulations in food handling and store operations.
• Ability to work in a fast-paced, customer-focused environment.
• Flexibility to work evenings, weekends, and holidays as needed.

Physical Requirements:

• Full-time position, with varying shifts, including weekends, evenings, and holidays.
• Requires standing for extended periods and lifting moderate to heavy items (up to 50 lbs).
• Work environment includes refrigerated and storage areas for perishable goods.
• May require occasional weekend and holiday work based on store hours.

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Food and Thought 2 is an equal opportunity employer, welcoming candidates from all backgrounds. Join us and be part of our family!