Gaming Compliance Officer

Overview

Galaxy Gaming is an innovative, customer-focused brand of omnichannel table games experts. Our team proudly represents world-famous table games and side bets, with over 20 years of iGaming experience, proven-performing technology and solutions, industry-leading service levels, and much more on the horizon. Join the Galaxy!
The position will be responsible for directing, monitoring, and implementing the compliance functions and working with the leadership team to organize, strategize, and comply with current and prospective licensing jurisdictions. The Compliance Officer will work with the Compliance staff to obtain entity and product approvals to expand our jurisdictional footprint. 

 

Responsibilities

• Create and implement policies and procedures to ensure Company compliance with all regulatory requirements
• Effectively manage and support the Compliance Department staff including regulatory and product compliance
• Maintain a high level of attention to detail managing all compliance activities
• Through management, support and working with compliance staff, achieve aggressive licensing and inquiry response deadlines imposed internally and by external regulators.
• Research, collect and analyze information used to determine initial and ongoing requirements upon entry into the respective market
• Initiate and maintain contact with regulators prospective and current jurisdictions and identify all qualifying criteria necessary for the Company to engage in future business transactions
• Oversee, coordinate, and where necessary complete, all initial and renewal licensing applications including, but not limited to, completing detailed forms and writing letters, communicating with governmental authorities, and seeking required prior approvals
• Analyze each gaming agency’s compliance processes relative to licensing and product shipments, as applicable. This includes creating, maintaining, and organizing policies, procedures and SOP’s related to such processes; maintaining various databases and systems/software to facilitate such processes
• Maintain a current listing of Company’s active and pending licenses
• Attend and provide compliance updates at internal meetings
• Maintain a library of all jurisdictional requirements for licensing, occupational, and shipping
• Provide accurate reporting to respective regulatory agencies
• Serve as a point of contact to coordinate responses should regulatory agencies have inquiries.
• Stay current on rules, regulations, and legislative requirements of the various gaming jurisdictions
• Develop and coordinate compliance training materials and programs
• Perform compliance checks and summarize findings in a clear and concise written report
• Serve as a resource for the Company’s team members in addressing compliance and regulatory issues.
• Conduct risk assessments and provide guidance to Company on measures to reduce or eliminate risk
• Plan, project, prepare and maintain compliance budget
• Participate in due diligence efforts for any M&A activity
• Assist with jurisdictional product submissions and approvals
• Primary interface with law enforcement authorities
• Identify, investigate and resolve issues of non-compliance
• Responsible for managing due diligence processes of employees, vendors, clients, and other material relationships
• Member of the Compliance Committee, and at a minimum, prepare agendas, attend the meetings and present data, distribute minutes as required by regulatory authorities
• Address critical issues when needed including addressing issues happening over evenings and weekends
• Promote and model adherence to company core values, fostering a positive, collaborative and values driven culture. Be COSMIC.
• Other duties as assigned

 

Required Knowledge/Skills/Job Qualifications

 

• An understanding of regulatory requirements for initial licensing and license renewals, and comprehensive knowledge of all policies, laws, and regulations that govern a gaming supplier business
• Excellent written and verbal communication skills including telephone etiquette and interpersonal skills
• Ability to review operational areas, identify key internal controls and draft sound, effective and operationally efficient internal control procedures that comply with all applicable laws and regulations
• Ability to build a team and provide corrective feedback and support for staff
• Ability to define problems, collect data, establish facts, draw valid conclusions and devise effective solutions
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
• Strong project management skills: plan and execute projects, establish priorities, and meet deadlines
• Ability to identify critical and practical problems and, find a solution
• Strong organizational skills with sharp attention to detail, accuracy, and follow through
• Maintain a positive attitude and professional demeanor
• Ability to communicate effectively with regulators, including appearances in front of Boards or Commissions, Executive Directors, and staff
• Ability to promptly respond to common inquiries, complaints, or requests from various internal and external parties in a professional manner
• Ability to read, write and interpret detailed, concise, and accurate documents, such as reports, policies, procedures and correspondence
• Demonstrate integrity and discretion in handling confidential information
• Ability to lobby or negotiate necessary regulation or policy changes

• Ability to obtain gaming licenses in all approved gaming jurisdictions

• Proficiency in Microsoft Excel, Word, Outlook, PowerPoint, and Teams

• Familiarity with LexisNexis and internet searches and knowledge of Database Systems such as NetSuite and ArdentSky a plus

 

Education/Experience

• Bachelor’s degree from an accredited college or university preferred
• At least (5) years of management experience in product compliance with either a gaming operator or gaming supplier, or equivalent experience/background with a regulatory authority or test lab required
• General knowledge of the casino table games market

 

Physical Requirements

• Must be able to remain in a stationary position for extended periods of time
• Must occasionally move about inside the office to access office machinery, etc.
• Constantly use hands/fingers to operate a computer and other office productivity machinery, such as a calculator, copy machine, etc.
• Must be able to articulate concepts and ideas in a clear, concise, and accurate manner.
• Must frequently use close, color, and depth vision
• Occasionally will need to reach with your hands and arms, lift up to 25 pounds, climb/balance, stoop/kneel/crouch/crawl, and taste and smell

 

Galaxy Gaming is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, gender identity, sexual orientation, protected veteran status, and basis of disability, or any other federal, state, or local protected class.