Food & Beverage Hostess (Chinese Speaking)

Job Location:

Avani+ Fares Maldives Resort

At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality.

With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you’ll fit right in here.

At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality.

With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you’ll fit right in here.

Minor Hotels is an international hotel owner, operator, and investor with a portfolio of more than 560 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travelers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotel Group, Four Seasons, St. Regis, Marriott, and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America.

Avani Hotels & Resorts is a vibrant upscale brand offering relaxed comfort and contemporary style. Avani was launched in response to an increasingly influential group of discerning travelers who appreciate stylish design and excellent service, but also demand great value. Avani hotels are designed for the way we travel now. And we think it’s all about balance. Balance between coolness and kindness, between design and function, and between service and privacy.

Avani+ is an uplifted extension of the Avani brand with Avani+ Fares being one of few within the brand and is the first such branded resort in the Maldives The resort will have 200 keys and multiple F&B outlets as well as Spa, Recreation Diving and Water Sports Facilities Avani teams pride themselves as Open-minded, Upbeat and Genuine.

Key Duties and Responsibilities

• Welcome, greet, and seat guests in a warm, friendly, and professional manner.
• Ensure smooth restaurant operations by working closely with colleagues and providing timely service.
• Maintain excellent guest relations and deliver a welcoming hospitality experience.
• Handle telephone calls professionally and maintain a good understanding of reservation policies and procedures.
• Be knowledgeable about restaurant menus, services, facilities, and hotel offerings.
• Ensure the restaurant entrance is presentable, welcoming, and properly attended at all times.
• Check that all tables are clean, properly arranged, and fully set up before seating guests.
• Regularly interact with guests to obtain feedback and promptly address any concerns or complaints.
• Communicate guest feedback and operational issues to the Outlet Manager.
• Assist the service team whenever required to ensure efficient outlet operations.
• Follow all hotel policies, Standard Operating Procedures (SOPs), and grooming standards.
• Maintain and update all required documents, records, and operational checklists.
• Ensure compliance with local regulations related to food, beverage, and tobacco services.
• Be flexible to work different shifts and across various outlets depending on operational requirements.
• Be willing to work additional hours when required by business demands.
• Perform any other duties and responsibilities assigned by the management from time to time.

 

 

Qualifications & Experience

• Diploma or certificate in Hospitality Management will be an added advantage.
• Minimum 1–2 years of experience in a similar position, preferably in a luxury hotel or resort.
• Excellent communication and interpersonal skills.
• Good command of written and spoken English.
• Knowledge of additional foreign languages will be an advantage.
• Good understanding of restaurant operations, reservations, and guest seating arrangements.
• Strong guest service skills with a friendly and welcoming personality.
• Professional appearance, grooming, and personal hygiene.
• Good telephone etiquette and basic computer skills.
• Ability to handle guest requests and complaints professionally.
• Strong teamwork, organizational, and multitasking skills.
• Flexible to work in shifts, weekends, and public holidays.

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