Financial Systems Analyst and Systems Administrator

ABOUT THE JOB

The ACLU seeks applicants for the full-time position of Financial Systems Analyst and Systems Administrator in the Information Technology Department of the ACLU’s National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. 

The Information Technology (IT) department provides technology-based services and support for a more than 600-person National staff at our New York, Washington, DC, San Francisco, the Dakotas, Puerto Rico, and Durham offices. This includes staff based in remote locations and Affiliate offices nationwide that participate in the Affiliate Technology Services program. ACLU IT support staff ensures that business critical services are available to all staff. 

WHAT YOU'LL DO 

Reporting to the Chief Information Officer (CIO), the Financial Systems Analyst and Systems Administrator works closely with Accounting and FP&A (“Finance”), HR, IT engineers and technicians, and vendors to ensure NetSuite runs smoothly and integrates effectively with other SaaS platforms such as Workday, Concur, and Vena. They have demonstrated hands-on technical experience with NetSuite administration, configuration, systems integration, data management, along with strong finance and accounting acumen to translate business needs into integrated processes and technical solutions. They are highly effective, mission-driven, and detailed-oriented with a passion for delivering exceptional customer service and continuous improvement, ideally with experience working in large, nonprofit legal and advocacy settings. 

YOUR DAY TO DAY

• System Administration & Maintenance: manage ACLU’s financial ecosystem (i.e., accounting, expense, HRIS/HCM, budget, etc.), including daily operational duties including but not limited to: 
  • user account provisioning, role and permission assignments according to established SOPs and least privilege principles; 
  • ensuring financial systems adhere to industry standards (i.e., GAAP, FASB), and financial reports comply with local, state, and federal regulations 
  • proactively assess for impact, prepare and conduct functional and regression tests in sandbox environment;  
  • data imports from and exports to third-party systems, external entities such as financial institutions;  
  • lead proper systems and user change management through documentation, communication, and training, ensuring seamless production releases and high system availability, reliability, and security 
• Reporting & Analytics: create, maintain, deploy, and train users on reports, saved searches, dashboards, and other analytical capabilities that deliver actionable business insights and financial/accounting oversight, adhering to sound data management and information security principles 
• Integration Management: working in conjunction with Finance and adjacent teams, architect and maintain systems integrations with third-party applications and/or entities, ensuring secure, reliable, and accurate source-to-target data flows and system reliability, resiliency, and performance 
• Confidential Information: exercises discretion, due diligence, and due care always, handling highly sensitive financial and personnel information through daily operations, troubleshooting, integrations with and access to financial and HR ecosystems 
• User Support & Training: provide exceptional technical support to users, working directly with system provider / vendor, when necessary, to resolve product/feature-related and/or advanced issues in collaboration and consultation with Finance staff (thoroughly tracking issues, risks, decisions), and conduct regular end-user training to drive system adoption and increase operational efficiencies 
• Stakeholder Collaboration: as the financial systems subject matter expert (SME), collaborate closely with Finance, IT, department leads, adjacent and external partners to align system capabilities with business objectives 
• Compliance & Audits: maintain sustained audit readiness by ensuring system configurations meet local, state, and federal compliance requirements and adhere to industry standards (i.e., GAAP, FASB), conducting proper change control with detailed documentation and approvals, monthly user permission, access, and administrative activity reviews and approvals by predefined functional owners; and managing, responsible for, as well as serving as technical financial systems point of contact in annual audits, coordinating evidence collection efforts among all in-scope systems of record and maintaining regular contact with internal teams and auditors 
• Optimization & Customization: identify systemic and procedural improvement opportunities, including intra-system and inter-systems workflow efficiencies by working closely with Finance