Financial Counselor

Description

Position Summary:

Responsible for screening uninsured patients to determine eligibility for the Sliding Fee Discount Program and assisting with enrollment when applicable. Coordinates appropriate payment arrangements and connects patients with Facilitated Enrollers to assist in obtaining health insurance coverage and improving access to affordable healthcare services.

Job Responsibilities:

• Enroll uninsured patients in the sliding fee discount program
• Conduct patient interview to obtain accurate demographic and financial data for correct billing and reimbursement.
• Assisting the patient with review of any Oak Orchard statements
• Provide resources to patient for various insurance coverage issues
• Run applications in eCW for Eligibility and send out Approval Cards if eligible and DOES NOT QUALIFY letters if not eligible.
• Screen patients prior to scheduling with an onsite navigator and/or facilitator enroller
• Other duties as assigned.

Requirements

Skills / Qualifications:

• Proficient knowledge of Microsoft Office Suite
• eClinicalWorks preferred
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.

Education / Experience

• High School diploma or equivalent is required
• One year experience in a Health care setting
• One year experience with Sliding Fee Discount Program
• Bilingual preferred