Field Support Area Lead - Information Technology (DSC)

Overview/Job Summary The Field Area Lead is responsible for being the primary contact supporting multiple automotive dealership and other local Field support staff (Level One or Level Two). This role requires the ability to work independently without daily supervision, interact effectively with operational management, manage people and systems, identify and correct problems, and exercise responsibility for discretionary spending while answering to a manager who may be remote. Duties/Responsibilities Manages multiple dealership and Field Support Level One and Level Two individuals Interacts effectively with management of the operations at dealerships Manages people and systems Identifies problems and independently works to resolve them Sees a problem and takes action to correct it Responsible for discretionary spending as needed to support operations Works without daily supervision, answering to a remote manager Demonstrates proficient communication skills with all levels of the organization Provides guidance and support to Field Support Level One and Level Two team members Ability to complete multiple simultaneous projects and support tasks in a timely manner