DME Assistant

DME Assistant | Orthopaedic Specialists of Austin

Austin, TX | Full-Time

Orthopaedic Specialists of Austin is looking for a full-time DME Assistant to join our team. If you like helping people, enjoy staying organized, and want to learn the orthopedic bracing side of healthcare, this is a great place to start or grow.

You’ll support our bracing and supply program, working alongside the DME Coordinator. You’ll help patients get fitted with the right equipment, keep inventory running smoothly, and make sure the paperwork behind it all is accurate and complete.

Key Responsibilities:

• Help fit orthopedic braces and supplies, and teach patients how to use them properly
• Stock supplies, watch par levels, and flag needs or discrepancies
• Track DME dispensed each day, including documentation and charge entry
• Prepare billing paperwork and gather documentation for pre-authorizations (Worker’s Comp and commercial payors)
• Collect patient payments, including co-insurance, deductibles, and cash
• Help track claims, denials, and follow-ups with our billing team
• Deliver great service to patients, physicians, and staff
• Keep DME areas clean and organized

This position will have occasional travel to satellite offices for coverage.

Qualifications

• High school diploma or equivalent
• Strong attention to detail and organizational skills
• Clear written and verbal communication
• Basic computer skills (Outlook, Word, EMR systems, internet)
• Willingness to learn orthopedic bracing products and procedures
• Ability to lift and carry up to 50 lbs.
• 0–2 years in healthcare, orthopedics, sports medicine, or customer service
• Exposure to medical office workflows or durable medical equipment

Why Orthopaedic Specialists of Austin

Our employees are our greatest asset in delivering exceptional orthopedic care. We’re building a supportive team that’s committed to patient excellence, and we’d love for you to be part of it.