Director, Programs and Product

Healthcare Realty Trust (NYSE: HR) is a leading real estate investment trust focused on medical outpatient facilities. We are seeking a Director, Programs and Products – Data / AI to join our corporate headquarters in Nashville.
This role will own the Enterprise Hub program, including the product roadmap, business intake and prioritization, requirements, program delivery, release governance, and adoption. The Director will serve as the primary connection between business leaders and the Data / AI delivery team and will partner closely with the Director of AI.

Healthcare Realty offers a competitive compensation package, including an annual bonus opportunity and comprehensive benefits. To learn more, visit Healthcare Realty Careers.

Healthcare Realty is an Equal Opportunity and Affirmative Action Employer, including Minorities, Women, Veterans, and Individuals with Disabilities.

Key Responsibilities

• Own and manage the Enterprise Hub roadmap, priorities, release waves, and dependencies across the product portfolio.
• Lead product management, including business requirements, acceptance criteria, scope, and release planning.
• Manage the intake and prioritization process for new requests, enhancements, reporting needs, and new modules.
• Partner with Finance, Investments, Legal, Lease Administration, Operations, Capital, and other business teams to identify needs and translate them into actionable solutions.
• Lead program delivery and governance, ensuring appropriate QA, user acceptance testing, business sign-off, and release readiness.
• Partner with the Director of AI on AI and automation initiatives, from pilot through implementation and scale.
• Drive user adoption through communication, training, and measurement of business outcomes.
• Manage outside delivery partners and technology vendors, including scope, schedules, costs, and the transition of work to internal teams.
• Provide concise program updates, recommendations, and decision points to executive leadership.
• Lead and develop the program and product function, establishing consistent processes and accountability.

Qualifications

• Bachelor’s degree in business, information systems, or a related field; MBA preferred.
• 8+ years of experience leading technology programs or products, including at least 3 years managing a multi-product roadmap.
• Demonstrated experience delivering enterprise technology solutions from requirements and development through testing, release, and adoption.
• Strong business requirements, product management, and program management skills.
• Experience working directly with senior business and executive leaders.
• Experience with agile delivery and tools such as Jira, Linear, or monday.com.
• Strong executive communication skills and the ability to clearly present recommendations, risks, priorities, and trade-offs.

Preferred experience includes:

• PMP, ITIL, CSPO, or similar certification.
• Commercial real estate, REIT, or healthcare real estate experience.
• Experience with MRI, VTS, Azure, Power BI, or Microsoft Fabric.
• Experience leading AI or automation pilots and responsible AI governance.
• Experience managing technology vendors and outside delivery partners.