Director, Pharmacy Services HomeCare

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

211 Bailey Rd, Rochester, New York, United States of America, 14586

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500160 Pharmacy SMH

Work Shift:

UR - Day (United States of America)

Range:

UR URC 221

Compensation Range:

$159,120.00 - $238,680.00

Responsibilities:

Oversees the overall management, operational integrity, regulatory and legal compliance, and financial performance of all home care pharmacy programs within the University of Rochester Medical Center (URMC) and the UR Medicine System, including home infusion pharmacy, enteral nutrition programs, durable medical equipment (DME), and other home care business opportunities identified and developed over time. Supervises the pharmacists, managers, and staff supporting these programs to ensure safe and efficient medication management for home care patients in accordance with applicable laws, regulations, and accreditation standards. Works collaboratively across the system to deliver home care pharmacy services to patients of URMC and its affiliates. Contributes to strategic planning and provides direction for the development and implementation of new home care pharmacy programs and services that enhance patient care across the system.

ESSENTIAL FUNCTIONS
Quality and Safety

• Assures highly reliable, safe pharmacy operations at all UR Medicine home care pharmacies, including the safe and effective implementation and utilization of technology and automation as appropriate.
• Develops and implements policies and procedures across the UR Medicine home care pharmacy programs to ensure compliance with State and Federal Regulations, accreditation standards and third party payer requirements for the purpose of minimizing risk and exposure.  This includes accreditation and licensing requirements and formal professional standards pertaining to drug, infusion and DME distribution, utilization and control.
• Reviews and manages all safety concerns identified relative to home care pharmacy services using a just culture approach in collaboration with institutional quality management professionals.

Patient and Family Centered Care

• Develops and implements home care pharmacy services that are patient- and family-centered consistent with ICARE values.
• Promotes and rewards a culture of high quality and courteous care that is aimed at maximizing the patient experience.

 

Growth

• Identifies the needs within the UR Medicine system for expansion and improvement of home care pharmacy services.  Insures that appropriate growth of the department is maintained in keeping with the corresponding growth of the UR Medicine System.  Coordinates the development and directs the implementation of new programs and services.
• Identifies opportunities, and prepares business plans to further enhance home care pharmacy programs within the UR Medicine system.  Works collaboratively with the Directors for Contract and 340B programs and Pharmacy Finance, UR Medicine Specialty Pharmacy, and counterparts within UR Medicine Home Care Services (formerly Visiting Nurse Services) in the development of collaborative home care programs.
• Actively participates in the strategic planning process for the Department of Pharmacy representing home care pharmacy program development opportunities.  Takes ownership for strategic directions and objectives as assigned for the growth and development of home care pharmacy services.
• Utilizes lean management principles in collaboration with lean management resources to identify and pursue opportunities for operational, financial and clinical efficiencies.

 

People

• Oversight responsibility for recruitment and retention of staff for home care pharmacy programs, including the interview, hiring, training and supervision processes in compliance with University and institutional policies, and state and federal regulations in collaboration with HR business partners (SMH).  Recommends or approves action on hiring, terminations, promotions, salary and other related personnel matters.
• Provides opportunities for the continuing education and development of professional and technical staff including participation in professional meetings, institutes and seminars as possible based on budget and schedule, and consistent with the operational and professional needs of the department.
• Provides for the direct management, supervision, and development of managers for home care pharmacy operations, as well as administrative and front-line staff who have a direct reporting relationship.
• Assures the provision of timely and fair feedback and evaluation for all employees of the home care pharmacy programs according to university and institutional policies.  Evaluations and feedback must be developmental and constructive including performance goals that are consistent with SMART standards.
• Establishes, completes, and regularly updates a professional development plan consistent with a continuing professional development standard to assure continued personal and professional growth.
• Provides clinical oversight for home based services including clinical nutrition and respiratory care.
• Serves as the primary lead for DMEPOS accreditation.  Develops & Implements and monitors processes and policies that align with accreditation standards.
• Represents UR Medicine at local, state, and national professional meetings and seminars, thereby keeping informed of new concepts in home care pharmacy practice, and trends in the profession, as well as contributing toward recruitment efforts to attract qualified professionals to the department.
• Actively contributes to the organization and profession through participation on appropriate institution, professional organizational and partner organization (e.g. Vizient, ASHP, , NHIA, etc) committees and task forces.

Finance

• Oversight and management responsibilities relative to budget performance for all home care pharmacy operations.  Budget variances are identified, explained, and reported to appropriate finance staff in a timely manner and according to institutional guidelines.
• Contributes to the creation of the annual operating budget for all home care pharmacy operations including business improvement plans and cost reduction targets.
• Contributes to the annual capital budgeting for home care pharmacy programs, including the business plans for relevant capital requests.

 

Infrastructure

• Develops plans relative to the upgrade and maintenance of facilities, equipment, automation, transportation, and other components of the infrastructure necessary to support home care pharmacy operations.
• Coordinates and oversees business plan development, implementation, renovation and construction planning, relocation, and evaluation of technology/automation related to growth of services through regional expansion.  Identifies, justifies, and recommends capital equipment requirements.

 

System Integration

• Participate in strategic planning and project management/implementation relative to integration or centralization of services to achieve efficiency in the UR Medicine system.
• Engage in planning and project development relative to the growth of home care pharmacy services to meet the patient needs evolving from a growing network of providers under regional healthcare reform efforts of UR Medicine.

 

Other duties as assigned

MINIMUM EDUCATION & EXPERIENCE

• Bachelor's degree in Pharmacy and 5 years of experience in hospital pharmacy required
• Master's degree preferred
• Or equivalent combination of education and experience
• 3 years of experience in pharmacy management required

LICENSES AND CERTIFICATIONS

• PHARMD - Licensed Pharmacist in New York State upon hire required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.