Director, Commercial Execution

Gaming:

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

Director of Commercial Execution will be responsible for translating commercial strategy and product roadmaps into disciplined, measurable execution for the slot business. Reporting to the Vice President, Commercial Strategy, this role drives the commercial operating rhythm, game launch and commercialization readiness, CRM and forecast discipline, and customer engagement execution, and ensures sales KPIs and performance management align to the greater strategic focus of the commercial organization.

Essential Job Functions:

• Translate commercial strategy and product roadmaps into execution plans with clear owners, milestones, and KPIs across Sales, Product Management, Marketing, Operations, and Finance.

• Lead the commercial operating rhythm for the slot business, including weekly and monthly business reviews, pipeline and forecast reviews, and cross-functional action tracking through completion.

• Manage game launch and commercialization readiness, including sequencing, pricing and offer guardrails, sales enablement, and post-launch performance reviews.

• Monitor game and portfolio performance (units, win per unit, installed base, conversions, replacements, and removals) and recommend actions to improve returns.

• Own CRM discipline and data quality, including pipeline stages, forecast accuracy, account plans, and the dashboards leadership uses to run the business.

• Drive customer engagement execution across key operator accounts, coordinating executive touchpoints, product previews, feedback loops, and issue resolution.

• Help oversee commercial execution of large, business-impacting deals to ensure customers’ expectations are met or exceeded.

• Support forecasting and target setting in alignment with Sales and Finance departments.

• Analyze market share, competitive activity, and customer trends, and deliver insights and recommendations to the Vice President, Commercial Strategy and executive leadership.

• Identify process gaps and lead continuous improvement initiatives to increase the speed, consistency, and scalability of commercial execution.

• Prepare and deliver executive-level presentations and reporting.

• Provide tradeshow presence and support, including customer meetings, product showcases, and pre- and post-show planning and follow-up.

• Performs other related duties as assigned.

Qualifications

Training and/or Experience

• 5+ years of finance or analytics experience
• Prior gaming experience preferred
• Nevada Gaming Card

Knowledge, Skills and Abilities:

• Excel
• PowerPoint
• BI Tools (Tableau, PowerBI, etc)
• CRM platforms (Salesforce, etc)
• Coding (SQL, etc)
• Program and project management, with a bias for execution and accountability
• Ability to influence senior stakeholders and customers without direct authority
• Ability to read and translate P&L statements and sales contracts

Education:

• Bachelor’s degree in finance, business, accounting or related field or its equivalent.

Physical Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

Work Conditions:

• The work conditions are representative and typical of similar jobs in comparable organizations
• Travel required approximately 30% of the time.
  

The targeted pay range for this role is $130,000 - $150,000. The total compensation package for this position may also include applicable incentive compensation, such as an annual performance bonus. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, specific work geography, as well as internal equity and alignment with market data.

As a member of the L&W team, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid time off, a generous 401(k) plan, tuition assistance, and much more.

Light & Wonder and its affiliates (collectively, L&W) are engaged in highly regulated gaming businesses.   As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts.   In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.  As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. 

Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.