Deputy Manager Fulfilment
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Skills
About the role
Job Description
Mission
Key missions of the position:
- Drive end-to-end fulfillment operations ensuring high supplier performance, material availability, and production continuity.
- Own and improve On-Time Delivery (OTD), On-Time Performance (OTP), and inventory efficiency aligned with business targets.
- Lead and coordinate purchase order management, supplier communication, and escalation handling.
- Ensure seamless alignment between suppliers, production, warehouse, and planning teams.
- Drive process improvements, cost optimization, and operational excellence across fulfillment activities.
Measurement
Q (Quality):
· Planning accuracy and adherence to fulfillment processes
· Supplier quality coordination and defect-free material supply
C (Cost):
· Inventory optimization and working capital improvement
· Reduction in premium freight and emergency procurement
· Cost savings through improved supplier performance
D (Delivery):
· Supplier On-Time Delivery (OTD %)
· On-Time Performance (OTP %)
· Adherence to production schedules and customer commitments
Additional KPIs:
· Reduction in overdue / late purchase orders
· Material availability / shortage reduction
· Supplier lead time improvement
Responsibilities
Main responsibilities:
Fulfillment Planning & Execution
- Oversee and drive end-to-end fulfillment operations, including procurement planning and material flow.
- Ensure alignment between supply, demand, and production schedules.
- Monitor and control purchase order execution and supplier commitments.
Supplier Performance & Relationship Management
- Manage supplier performance in terms of OTD, responsiveness, and quality.
- Lead supplier review meetings and drive performance improvement plans.
- Handle escalations and ensure timely resolution of delivery issues.
Production Support & Cross-Functional Coordination
- Coordinate with Production, PPC, Warehouse, and Engineering teams for material planning and execution.
- Ensure zero or minimal production stoppages due to material shortages.
- Act as a key interface between shop floor operations and supply chain teams.
Inventory & Cost Optimization
- Monitor and optimize inventory levels, stock turnover, and working capital.
- Drive reduction of excess inventory, ageing stock, and non-moving items.
- Reduce dependency on premium freight and emergency sourcing.
Performance Monitoring & Issue Resolution
- Track fulfillment KPIs and ensure consistent target achievement.
- Analyze deviations and conduct root cause analysis (RCA).
- Implement corrective and preventive actions (CAPA) to improve performance.
Process Improvement & Systems
- Drive implementation of standard operating procedures (SOPs) in fulfillment processes.
- Ensure effective use of ERP systems for PO tracking, inventory, and reporting.
- Lead initiatives for automation, digitalization, and process standardization.
Stakeholder Communication & Governance
- Communicate proactively with internal stakeholders and suppliers regarding material status and risks.
- Provide regular reporting on KPIs, risks, and improvement actions.
- Ensure transparency and alignment across all stakeholders.
Team Management & Development
- Guide and supervise engineers / executives in fulfillment team.
- Ensure effective workload distribution and performance monitoring.
- Support team capability building through training and mentoring.
Compliance & Audit
- Ensure adherence to company policies, quality standards, and safety norms.
- Maintain proper documentation and support internal/external audits.
People Management: YES ¨ NO ¨
If People Management, how many employees are managed?
Number of people :
Budget Management: YES ¨ NO ¨
Required Candidate Profile
Education/Training
§ B.E. / B.Tech (Mechanical / Production / Industrial or equivalent)
Professional Experience
§ 7–10 years of experience in Supply Chain / Fulfillment / Procurement / Planning
§ Experience in supplier management and production coordination roles
§ Prior team handling exposure preferred
Key Competences (Transversal/Professional)
Competence
Level
Supplier Delivery & Fulfillment Coordinaton 4
Supply Chain & Operations Management4
Problem Solving & Continuous Improvement4
Digital & Systems Capability4
People / Stakeholder Managemen3
Strategic Thinkin 3
Languages
· English
· Hindi
Other Specifications
Behavioural and Skills
- Strong analytical and problem-solving skills
- Ability to handle escalations and make decisions under pressure
- Effective team leadership and coordination abilities
- Strong communication and stakeholder management skills
- Proactive mindset with ownership and accountability
- Experience in ERP systems, MS Office, and reporting tools
- Exposure to Lean / Six Sigma practices (preferred)
Additional Information
What could you accomplish in a place that puts People First?
At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.
If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
Who are we?
Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.
Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.
Culture powers us and the possibilities.
We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.
We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.
Need accommodation? Just let us know - we’ve got you.