Database Administration Coordinator

Company:

Marsh

Description:

JD

As the Change Manager you will be part of the Database Production Services team who are key to ensuring IT Service availability & allowing the business to function and operate effectively with overall change process enablement.

We will count on you to:

• Manage end to end change management lifecycle from initiation to closure.
• Review and validate change requests for completeness and compliance
• Manage queues for Database relatedchangerequests utilizing domain knowledge to managechanges efficiently through their lifecycle
• Facilitate communications aboutchanges and change reviews which requires coordination among involved teams and requester.
• Prepare and maintain change management reports.
• Ensure changes are appropriately categorized, prioritize and scheduled.
• Help and support other areas of the IT Service Management for better hygiene and governance cadence.

Experience :

• 3+ years of working experience in ITIL change management process.
• Comfortable and flexible with shifts. preferability EMEA/ UK shift hours.
• Exposure to ITIL ServiceManagement (or similar) processes and methodologies.
• ITIL Foundation certified.
• Good experience in application, database or other application related technology support.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.