Data Center Project Manager

Amsterdam, Netherlands11h ago

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Skills

azureinventory controlitilmaintenance planningmicrosoft 365networkingonedriveoperational risk managementpmproot cause analysisstructured cabling

About the role

Overview

As a Data Center Project Manager (DCPM) within Microsoft’s Cloud Operations & Innovation (CO+I) organization, you will help support the reliable and effective operation of Microsoft’s data center infrastructure.

In this role, you will manage assigned projects, support the troubleshooting and resolution of service incidents, coordinate with internal teams and suppliers, and escalate issues when appropriate to help meet service delivery objectives. You will follow established safety and security procedures and contribute to root cause analysis (RCA) and continuous improvement activities.

This is an opportunity to develop your knowledge of data center operations while collaborating with teams across Microsoft. You will also have opportunities to share knowledge, contribute best practices, and support colleagues across the data center organization.

Microsoft’s Cloud Operations & Innovation (CO+I) organization is responsible for the infrastructure that powers Microsoft’s cloud services. Our data centers provide the foundational technologies that support services such as Microsoft Azure, Microsoft 365, Xbox, OneDrive, and Bing.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We work together with a growth mindset, collaborate to achieve shared goals, and build on our values of respect, integrity, and accountability to create an inclusive environment where everyone can thrive

Responsibilities

As a Data Center Project Manager, you will:

Manage assigned projects and operational activities to support service delivery objectives, schedules, and priorities.
Monitor project costs and contribute to delivering work within agreed budget requirements.
Follow Microsoft safety and security policies and procedures and promptly report identified safety or security concerns.
Support the troubleshooting and resolution of service incidents, escalating issues to the appropriate stakeholders when required.
Help identify potential customer or service impacts arising from operational events and coordinate appropriate actions.
Review schedules, identify potential conflicts, and coordinate solutions with relevant stakeholders.
Build and maintain effective working relationships with internal teams, customers, suppliers, and other stakeholders, helping ensure expectations and requirements are clearly understood.
Contribute to planning maintenance activities and identifying opportunities to reduce operational risk and service disruption.
Support root cause analysis (RCA) and continuous improvement activities following incidents or operational issues.
Take accountability for the quality and completeness of assigned work and contribute to a positive customer experience.
Share knowledge and best practices and collaborate effectively across the wider data center organization.
Embody Microsoft’s culture and values.

Qualifications

Required Qualifications

High School Diploma or equivalent and relevant industry experience, OR
Equivalent practical experience, training, or education relevant to the role.
Demonstrated ability to coordinate projects, operational activities, or technical work involving multiple stakeholders.
Experience following established safety, security, and operational procedures within a technical or operational environment.
Ability to identify, troubleshoot, and appropriately escalate operational or service issues.

Background Check Requirements

Ability to meet Microsoft, customer, and/or government security screening requirements is required for this role.

This includes, but is not limited to:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.

Preferred Qualifications

The following are preferred rather than required:

Experience working with physical IT infrastructure, such as servers, networking, storage, data center racks/enclosures, capacity, or structured cabling.
Knowledge or experience in areas such as Computer Science, Telecommunications, Electrical/Mechanical Engineering, Mathematics, or related technical disciplines, gained through education, training, or practical experience.
Relevant professional or technical certifications, such as CompTIA, Microsoft, networking, PMP, ITIL, CDCP, inventory control, or comparable certifications.
Experience collaborating with customers, suppliers, vendors, and cross-functional teams in an operational or project environment.

We recognize that relevant skills can be developed through different career paths, education, training, and practical experience. If you meet the required qualifications and believe your skills could contribute to this role, we encourage you to apply.

Data Center Operations Management IC4 - The typical base pay range for this role across Netherlands is € 71,000.00 - € 121,100.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/netherlands-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.