Customer Service Representative – Hotel Reservations (Remote)
Washington, DC, United States3d ago
Key details
- Salary
- $45K–$75K/yr
- Location
- Washington, DC, United States
- Work style
- Remote
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 3d ago
Skills
customer service
About the role
Customer Service Representative – Hotel Reservations (Remote)
About the Role:
Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.
Key Responsibilities:
- Help clients choose and book hotel accommodations
- Provide details on amenities, pricing, and availability
- Manage reservation changes and maintain accurate records
- Communicate professionally via phone, email, and messaging
Qualifications:
- Strong communication and hospitality skills
- Professional, detail-oriented, and self-motivated
- Basic computer proficiency and reliable internet
- Customer service or hospitality experience is a plus
What We Offer:
- Flexible remote schedule
- Training and access to booking tools
- Supportive team culture
- Income-earning possibilities based on performance
- Travel discounts and perks
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