Customer Service
Key details
- Salary
- $18.45–$22.80/hr
- Location
- Hagerstown, MD, United States
- Work style
- Onsite
- Function
- Customer success & Support
- Focus area
- other
- Posted
- Yesterday
Skills
bills of ladingcost tracking
About the role
Salary Range: $18.45 - $22.80
Monday- Friday 8:00am - 4:00pm
200 Hulman Street, Terre Haute, IN 47802
Production & Sample Coordination
Select and prepare product samples for production orders
Assemble and organize job bags with all required materials and documentation
Ensure accuracy and completeness of samples and job packets prior to production
Support sorting and staging of materials for production use
Order & Documentation Management
File and maintain organized records of job bags, orders, and samples
Ensure all documentation is accurate, up to date, and easily accessible
Support administrative organization of production workflows
Inventory & Receiving
Receive incoming goods into the system accurately and in a timely manner
Match packing lists to purchase orders and verify quantities and items received
Investigate and resolve discrepancies with vendors or internal teams
Maintain accurate inventory records within the processing system
Logistics & Freight Coordination
Track Bills of Lading (BOLs) for incoming and outgoing shipments
Communicate with freight carriers to obtain pricing and shipment details
Enter freight and shipping data for accounting and cost tracking purposes
Recruitment Fraud Awareness: Beware of scammers impersonating Lakeside Book Company. Legitimate recruiter emails will end in @lakesidebook.com. We will never contact you from a blocked or private number, recruit through online chat platforms, or require payment or purchases as a condition of employment. Please verify suspicious communications through our official company website.
Monday- Friday 8:00am - 4:00pm
200 Hulman Street, Terre Haute, IN 47802
Production & Sample Coordination
Select and prepare product samples for production orders
Assemble and organize job bags with all required materials and documentation
Ensure accuracy and completeness of samples and job packets prior to production
Support sorting and staging of materials for production use
Order & Documentation Management
File and maintain organized records of job bags, orders, and samples
Ensure all documentation is accurate, up to date, and easily accessible
Support administrative organization of production workflows
Inventory & Receiving
Receive incoming goods into the system accurately and in a timely manner
Match packing lists to purchase orders and verify quantities and items received
Investigate and resolve discrepancies with vendors or internal teams
Maintain accurate inventory records within the processing system
Logistics & Freight Coordination
Track Bills of Lading (BOLs) for incoming and outgoing shipments
Communicate with freight carriers to obtain pricing and shipment details
Enter freight and shipping data for accounting and cost tracking purposes
Recruitment Fraud Awareness: Beware of scammers impersonating Lakeside Book Company. Legitimate recruiter emails will end in @lakesidebook.com. We will never contact you from a blocked or private number, recruit through online chat platforms, or require payment or purchases as a condition of employment. Please verify suspicious communications through our official company website.
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