Customer Sales Centre Consultant
Western Cape, South AfricaYesterday
Key details
- Location
- Western Cape, South Africa
- Work style
- Hybrid
- Job type
- Full-time
- Function
- Sales & Solutions
- Focus area
- other
- Posted
- Yesterday
Skills
customer retentioncustomer service
About the role
The purpose of the role is to sell ooba's customer value proposition by hooking the prospect into a matching product opportunity and persuade home buyers to partner with ooba to secure their home finance.
- Assess incoming leads from various channels
- Contact prospective customers to offer ooba's product and assistance
- Match ooba's products to customer's unique needs
- Building strong ooba customer relations
- Convert leads to opportunity
- Convert opportunity to order
- Customer retention
- Grade 12/Matric
- Experience within target-driven sales environment
- Contact Centre experience
- Home Loan experience (preferable)
- Excellent sales and customer service skills, as well as strong track record in delivering them
Critical Competencies
- Commercial drive
- Client focus
- Integrity
- Listening Skills
- Market Orientation
- Persuasiveness
- Results-orientated
- Social Skills
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