Customer Relations Associate

PERFECT PLUMBING, HEATING & AIR

Perfect is a leading residential service company specializing in plumbing, heating, and air. We were founded with a mission to provide essential home services while transforming the industry’s culture. Our goal is simple: to make every customer feel valued and satisfied through exceptional service that exceeds expectations. We achieve this by offering extended hours, warranties on our work, and a commitment to delivering reliable, helpful service. As we continue to grow, we’re looking for passionate, full-time team members to join our expanding workforce. At Perfect, you’ll enjoy stable, year-round work, ample opportunities for career advancement, and a strong focus on personal growth and development.

The Customer Relations Associate serves as the primary liaison between customers that have questions or concerns, and the company. This role ensures customers receive outstanding service before, during, and after their projects are completed. The Associate continues to build trust by managing communications, resolving concerns, and ensuring a seamless customer experience. Success in this role requires strong communication skills, a solutions-oriented mindset, and the ability to represent the company’s Win, Win, Win values in every interaction.

We offer:

• Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
• 401(k) retirement with company match
• Weekly pay with incentives and bonuses
• Company events & parties for individuals & families
• Holiday pay, vacation pay, & paid time off
• Paid Training
• And much more..

Qualifications

Job Requirements:

• Pre-employment background check

• Pre-employment drug screen

There is room to grow for the right candidate. We look forward to hearing from you!