Coordinator, Partnership Strategy & Innovation
Key details
- Location
- Metairie, LA, United States
- Work style
- Onsite
- Level
- Mid level
- Job type
- Full-time
- Experience
- 2–3 yrs
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 16h ago
Skills
crmdata qualitygo-to-marketmeasuring toolsspreadsheetsversion control
About the role
Reports to: Manager of Partnership Strategy and Innovation
Direct Reports: None
FLSA Status: Full-Time Salaried Non-Exempt
Application Deadline: Rolling Application
Work Location: Metairie, LA
Our Mission and Your Impact
The New Orleans Saints and Pelicans proudly represent both the NFL and NBA, using our platform to uplift the Gulf Coast and create lasting community impact. Rooted in the vibrant spirit of New Orleans, we celebrate diversity, embrace culture, and unite people through the power of sports. Guided by our core values—community, teamwork, celebrating individuality, people first, integrity, and excellence—we foster an inclusive culture and seek people who share these values to help strengthen the bond between our teams and the city we call home.
Position summary
The Coordinator of Partnership Strategy and Insights helps Corporate Partnerships move faster by maintaining reliable information, organized processes, and efficient internal workflows across the Saints, Pelicans, and Laketown Squadron. This role owns the day-to-day upkeep of shared resources, process documentation, research inputs, and CRM data quality under the direction of the Manager of Partnership Strategy and Innovation.
The Manager sets priorities and directs process improvements; the Coordinator independently manages assigned workflows, follows up on outstanding inputs, identifies recurring bottlenecks, and recommends practical improvements. This role equips Sales and Partnership Marketing with current information and dependable processes, while the Manager develops partnership platforms, category narratives, and
go-to-market plans.
What you will be doing:
Internal processes and workflow coordination
Maintain documented workflows, standard templates, checklists, and handoff procedures for assigned partnership processes. Keep ownership, required inputs, deadlines, and next steps clear and accessible.
Maintain a shared tracker of assigned requests, deliverables, and dependencies; coordinate inputs and follow up with responsible colleagues to keep work moving within the Manager’s priorities.
Identify repeated requests, missing information, and process bottlenecks; recommend improvements to the Manager and implement agreed changes that reduce rework and turnaround time.
Maintain working knowledge of applicable NFL, NBA, and G League partnership guidelines through approved resources and escalate rights or category questions for review.
Audience information and research resources
Complete defined brand, category, competitor, and audience research assignments; summarize findings and flag relevant changes or opportunities for the Manager’s consideration.
Maintain current, approved audience metrics, fan demographics, engagement, reach, partnership performance, fact sheets, audience profiles, category briefs, and proof points across the Saints, Pelicans, and Squadron. Validate sources, definitions, reporting periods, and refresh dates so colleagues can confidently use the information in pitches and other materials.
Organize approved research, process guides, and reusable resources in shared, accessible locations; maintain version control and an agreed refresh schedule so colleagues can easily retrieve current materials.
Compile prospect briefs and scorecards using agreed research criteria; check source quality and document supporting evidence for the Manager and Sales.
Help colleagues locate and interpret approved metrics and research; capture recurring questions, identify information gaps, and recommend improvements to shared resources and guidance.
Measurement coordination and reporting
Coordinate day-to-day inputs from approved measurement agencies, vendors, and internal teams, including media and brand-value reporting across linear, digital, social, and other relevant assets, under the Manager’s oversight. Maintain measurement calendars, collect required inputs, and track reporting deadlines against partner objectives and KPIs established by the Manager and account leads.
Check measurement inputs for completeness and consistency; summarize results against agreed benchmarks and flag discrepancies or significant changes for review.
Compile validated performance summaries and proof points for the Manager, account leads, and partner case studies; collaborate with partner operations and account teams and maintain supporting documentation for strategic recommendations and renewal narratives.
CRM stewardship and BI collaboration
Monitor CRM completeness, consistency, and duplicates; maintain assigned records and reporting inputs, resolve approved corrections, and coordinate outstanding issues with record owners. Keep a documented issue log and escalate recurring problems.
Work with the Manager and BI to document business needs, test workflow and reporting changes, validate source data and outputs, and support training and adoption. Follow approved permissions and correction procedures for financial and contractual records.
What you’ll bring:
Approximately two to three years of relevant experience in partnership coordination, commercial operations, research, reporting, or a comparable role involving recurring workflows and information management. Equivalent depth of experience considered.
Working knowledge of sponsorship or media measurement and the ability to interpret research, performance metrics, and audience insights accurately.
Ability to organize information, document processes, summarize research clearly, and explain metrics to colleagues. Demonstrated initiative improving a workflow, resolving a recurring issue, or making shared resources easier to use.
Required hands-on CRM experience maintaining records, checking data quality, and using reports or workflows. Experience supporting system improvements with BI or another technical team is valuable. Strong spreadsheet skills; familiarity with audience research and measurement tools.
Strong organization, judgment, relationship-building, and attention to detail; ability to manage deadlines, work independently, demonstrate initiative, and bring forward new ideas.
Bachelor’s degree in business, marketing, analytics, communications, sports management, or a related field, or equivalent practical experience. Sales, digital media, or activation planning experience is helpful.
What We Offer:
Medical, Dental and Vision Insurance options
401K with employer contributions
Paid parental leave
PTO and paid holidays
Wellness Program
Direct Reports: None
FLSA Status: Full-Time Salaried Non-Exempt
Application Deadline: Rolling Application
Work Location: Metairie, LA
Our Mission and Your Impact
The New Orleans Saints and Pelicans proudly represent both the NFL and NBA, using our platform to uplift the Gulf Coast and create lasting community impact. Rooted in the vibrant spirit of New Orleans, we celebrate diversity, embrace culture, and unite people through the power of sports. Guided by our core values—community, teamwork, celebrating individuality, people first, integrity, and excellence—we foster an inclusive culture and seek people who share these values to help strengthen the bond between our teams and the city we call home.
Position summary
The Coordinator of Partnership Strategy and Insights helps Corporate Partnerships move faster by maintaining reliable information, organized processes, and efficient internal workflows across the Saints, Pelicans, and Laketown Squadron. This role owns the day-to-day upkeep of shared resources, process documentation, research inputs, and CRM data quality under the direction of the Manager of Partnership Strategy and Innovation.
The Manager sets priorities and directs process improvements; the Coordinator independently manages assigned workflows, follows up on outstanding inputs, identifies recurring bottlenecks, and recommends practical improvements. This role equips Sales and Partnership Marketing with current information and dependable processes, while the Manager develops partnership platforms, category narratives, and
go-to-market plans.
What you will be doing:
Internal processes and workflow coordination
Maintain documented workflows, standard templates, checklists, and handoff procedures for assigned partnership processes. Keep ownership, required inputs, deadlines, and next steps clear and accessible.
Maintain a shared tracker of assigned requests, deliverables, and dependencies; coordinate inputs and follow up with responsible colleagues to keep work moving within the Manager’s priorities.
Identify repeated requests, missing information, and process bottlenecks; recommend improvements to the Manager and implement agreed changes that reduce rework and turnaround time.
Maintain working knowledge of applicable NFL, NBA, and G League partnership guidelines through approved resources and escalate rights or category questions for review.
Audience information and research resources
Complete defined brand, category, competitor, and audience research assignments; summarize findings and flag relevant changes or opportunities for the Manager’s consideration.
Maintain current, approved audience metrics, fan demographics, engagement, reach, partnership performance, fact sheets, audience profiles, category briefs, and proof points across the Saints, Pelicans, and Squadron. Validate sources, definitions, reporting periods, and refresh dates so colleagues can confidently use the information in pitches and other materials.
Organize approved research, process guides, and reusable resources in shared, accessible locations; maintain version control and an agreed refresh schedule so colleagues can easily retrieve current materials.
Compile prospect briefs and scorecards using agreed research criteria; check source quality and document supporting evidence for the Manager and Sales.
Help colleagues locate and interpret approved metrics and research; capture recurring questions, identify information gaps, and recommend improvements to shared resources and guidance.
Measurement coordination and reporting
Coordinate day-to-day inputs from approved measurement agencies, vendors, and internal teams, including media and brand-value reporting across linear, digital, social, and other relevant assets, under the Manager’s oversight. Maintain measurement calendars, collect required inputs, and track reporting deadlines against partner objectives and KPIs established by the Manager and account leads.
Check measurement inputs for completeness and consistency; summarize results against agreed benchmarks and flag discrepancies or significant changes for review.
Compile validated performance summaries and proof points for the Manager, account leads, and partner case studies; collaborate with partner operations and account teams and maintain supporting documentation for strategic recommendations and renewal narratives.
CRM stewardship and BI collaboration
Monitor CRM completeness, consistency, and duplicates; maintain assigned records and reporting inputs, resolve approved corrections, and coordinate outstanding issues with record owners. Keep a documented issue log and escalate recurring problems.
Work with the Manager and BI to document business needs, test workflow and reporting changes, validate source data and outputs, and support training and adoption. Follow approved permissions and correction procedures for financial and contractual records.
What you’ll bring:
Approximately two to three years of relevant experience in partnership coordination, commercial operations, research, reporting, or a comparable role involving recurring workflows and information management. Equivalent depth of experience considered.
Working knowledge of sponsorship or media measurement and the ability to interpret research, performance metrics, and audience insights accurately.
Ability to organize information, document processes, summarize research clearly, and explain metrics to colleagues. Demonstrated initiative improving a workflow, resolving a recurring issue, or making shared resources easier to use.
Required hands-on CRM experience maintaining records, checking data quality, and using reports or workflows. Experience supporting system improvements with BI or another technical team is valuable. Strong spreadsheet skills; familiarity with audience research and measurement tools.
Strong organization, judgment, relationship-building, and attention to detail; ability to manage deadlines, work independently, demonstrate initiative, and bring forward new ideas.
Bachelor’s degree in business, marketing, analytics, communications, sports management, or a related field, or equivalent practical experience. Sales, digital media, or activation planning experience is helpful.
What We Offer:
Medical, Dental and Vision Insurance options
401K with employer contributions
Paid parental leave
PTO and paid holidays
Wellness Program
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