Children's Therapy Team Supervisor

The Child & Family Services Team Supervisor is responsible for overseeing day-to-day operations, oversight, and supervision of the assigned service line teams which may include Children’s Outpatient Therapy, Children’s Community-based Therapy, Infant & Early Childhood Mental Health, and Intensive Home-based services.

What we are looking for:

As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is to serve the people of our communities. ​​

The Child & Family Services Team Supervisor is responsible for overseeing day-to-day operations, oversight, and supervision of the assigned service line teams which may include Children’s Outpatient Therapy, Children’s Community-based Therapy, Infant & Early Childhood Mental Health, and Intensive Home-based services.

Compensation Range:

The starting pay for this position is $59,500 - $80,500 for fully licensed candidates and is based on non-discriminatory factors such as skills and experience.

What’s in it for you:

As a member of our team, you will have an opportunity to make a meaningful impact on our community and the lives of the individuals that we serve. CNS Healthcare provides a robust total rewards program to support our team members and their loved ones. We’ve shared some highlights below, but you can visit the benefits guide posted on our careers page to learn more!

• Comprehensive medical insurance options
• Employer-paid benefits including dental, vision, life, and short-term disability insurance
• Retirement program with generous company default contribution and match
• Generous PTO program starting at 18 days annually
• 16 paid holidays, including 3 floating holidays
• Paid parental leave
• Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more

Interested in learning more about this role?

Please see below for a summary of job responsibilities and qualifications!

Essential Functions:

• Serve as a leader and role model for the organization in matters relating to children’s outpatient therapy services and provide daily supervision of children’s outpatient therapy operations.
• Ensure the compliance and successful execution of all children’s outpatient therapy program requirements as outlined in the Michigan Department of Health and Human Services (MDHHS) Medical Manual.
• Promote the development of a comprehensive service delivery system by identifying individual served needs and gaps in services to better meet those needs.
• Assist assigned team members as needed in all aspects of service planning, treatment, caseload management, and support activities.
• Provide direct services to beneficiaries within their scope of practice.
• Oversee assigned staff work assignments and work schedules to meet the needs of individuals served and the agency.
• Ensure that direct reports meet direct service productivity and documentation standards per agency and program expectations, including preparing and submitted required reporting on behalf of the service line administration such as documentation for contracting and grant submissions.
• Ensure documentation of attendance at required trainings is maintained for all assigned staff and available for review upon request.
• Ensure documentation of attendance at required trainings is maintained for all assigned staff and available for review upon request.
• Regularly assess the quality of work and operational metrics for assigned staff and make suggestions for continuous improvement.
• Collaborate with other departments and agencies regarding resources and services for improved patient care and staff development.
• Monitor and assist in the preparation of program budget.
• Utilize motivational interview strategies and a trauma-informed approach to engage with and provide service to individuals.
• Serve as a subject-matter expert on the use of electronic health record (EHR) systems and health registries and promote the utilization of the Community Electronic Health Record (CEHR) for individuals served.
• Travel off-site as needed for various programming opportunities including meetings, conferences, activities, and events
• Ensure assigned staff compliance with quality care initiatives including Meaningful Use (MU), Medicare Merit Based Incentive Payment System (MIPS), Commission on Accreditation of Rehabilitation Facilities (CARF), and Certified Community Behavioral Health Clinic (CCBHC) requirements.
• Serve as a subject-matter expert on the use of electronic health record (EHR) systems and health registries and promote the utilization of the Community Electronic Health Record (CEHR) for individuals served.
• Ensure that the CNS Healthcare standards of service are applied to interactions with individuals served, guests, and staff.
• Participate in and promote departmental and agency quality improvement initiatives.
• Assume responsibility for professional growth by current reading and attendance at educational programs and conferences.
• Maintain knowledge and compliance with established policies and procedures, corporate compliance program, code of ethics, applicable federal, state, and local laws and regulations, HIPAA standards, and other regulatory programs.
• Perform other related duties as assigned.

Supervisory Responsibilities:

• Provide consistent individual supervision (recorded) at least weekly based on their individual needs and experience, that includes, but is not limited to: a) Monthly case reviews b) Quarterly joint contracts c) Monthly review of progress toward attaining goals d) Review of any corrective action steps.
• Organize and oversee the day-to-day operations of the assigned team to ensure appropriate coverage of responsibilities.
• Educate, enforce, and ensure team compliance with CNS Healthcare policies and procedures.
• Cultivate, maintain, and enhance team, department, and interdepartmental relationships to promote collaboration, teamwork, and a positive working environment.
• Serve as a conduit of communication between direct reports, department leadership, and agency leadership.
• Build a strong team by attracting, selecting, onboarding, and developing direct reports to retain high-performance team members and empower them to elevate their level of responsibility, span of control, and performance.
• Serve as a role model, mentor, and coach in providing ongoing and consistent individual supervision that is focused on meeting individual productivity and performance goals, as well as departmental goals, objectives, and project deadlines.
• Manage employee performance, including any verbal/written warnings and conducting employee evaluations to provide examples of behavior, ways for employees to improve performance, and development of goals for the coming year.
• Lead assigned team in quality improvement initiatives and compliance with all quality improvement initiatives and standards to promote quality achievement across the organization.
• Responsible for managing work schedules, time and attendance, paid time off, and mileage for assigned staff in a timely manner.

Qualifications

Required

• Master’s Degree in Social Work, Counseling, Psychology, or Marriage and Family Therapy
• State licensure: Licensed Master’s Social Worker (LMSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Limited-Licensed Psychologist (LLP)
  • Child Mental Health Professional (CMHP)
    • Individual with specialized training and one year of experience in the examination, evaluation, and treatment of minors and their families and who is a physician, psychologist, licensed or limited-licensed master’s social worker, licensed or limited-licensed professional counselor, licensed or limited-licensed marriage and family therapist or registered nurse.
    • Individual with at least a master’s degree in a mental health-related field from an accredited school who is trained and has one year of experience in the examination, evaluation and treatment of minors and their families.
• Experience with the application of the Health Insurance Portability and Accountability Act (HIPAA) in health care organizations
• Proficient with computers, Microsoft office products, and electronic health records (EHRs)
• Ability to work well as part of a multi-disciplinary team, communicate effectively, work collaboratively, and build positive working relationships
• Ability to work closely with persons with mental or physical limitations
• Ability to write clear, concise reports and the ability to formulate and implement an effective treatment plan.
• Ability to apply methods for measuring the multiple variables of treatment outcome
• Ability to use discretion and judgmental when handling matters of a sensitive or confidential nature
• Advanced time management, problem solving, customer service, interpersonal, and conflict resolution skills
• Ability to be forward thinking and take initiative to accomplish goals and objectives of the department
• Ability to contribute to an inclusive environment that recognizes the value and contributions of all persons regardless of race, ethnicity, national origin, gender, religion, age, marital status, sexual orientation, gender identity, or disability
• Valid and unrestricted Michigan Driver's License
• Reliable transportation and current proof of auto insurance

Preferred

• Infant Mental Health endorsement and/or credentials through the Michigan Association for Infant Mental Health
• Prior experience working with all age groups including children; solution focused brief therapy; substance abuse and co-occurring disorders treatment; stages of change and/or motivational interviewing.
• Prior experience in a community mental health setting.
• At least one (1) year of experience in a supervisory role.

About CNS Healthcare:

CNS Healthcare (CNS) is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) with seven clinics and two clubhouses in Southeastern Michigan. CNS employs approximately 400 employees, paraprofessionals, and support staff, delivering services to more than 7,000 people annually.

• CNS provides comprehensive integrated health services in partnership with several community organizations, and uses a patient-centered approach to identify, support, and promote the overall health of children, adolescents, adults, and older adults.
• Visit our website to learn more about our mission, vision, and values!