Center Store Manager

Up to $87,647.50 PER YEAR
GENERAL PURPOSE:
The purpose of this position is to ensure that the center store maintains quality standards and profitability. This person will train and mentor all center store associates and know all aspects of the grocery, dairy, frozen and home, health, and beauty departments. This person will also oversee the total store in the Store Directors absence.
ESSENTIAL DUTIES & RESPONSIBILITIES:

Follows established departmental and store policies and procedures
Ensures the quality and freshness of all products and services provided by the center store
Responsible for maintaining the appropriate product assortment and inventory levels for the center store
Confirms pricing accuracy and signage for all products, paying particular attention to ad items
Ensures the center store is cleaned and sanitized daily and meets the company standards for appearance
Delivers excellent customer service to all customers
Ordering product to meet the needs of the center store based on past and projected sales
Completes assigned tasks efficiently and in a timely manner
Sets a professional and positive example to others
Communicates openly and frequently with Store Director, Director of Grocery, and Grocery Buyer
Ensures company standards for safety, sanitation, and productivity are maintained
Teaches, mentors, and educates associates to help them be successful members of the team
Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc.
Promptly addresses and resolves associates’ concerns and/or grievances
Takes on the Store Directors responsibilities when he/she is not in the store
Writing the center store schedule to ensure coverage and meet labor goals
Quarterly inventory of all center store products

MARGINIAL DUTIES & RESPONSIBILITIES:
Performs other job-related duties as assigned.
NATURE OF WORK CONTACTS:

Consistent and daily interaction with store associates
Consistent and daily interaction with customers
Consistent and daily interaction with vendors

TRAINING & QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:
A high school diploma or GED and some college education are preferred; five years of grocery, frozen, dairy, or home, health, and beauty experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

Basic computer skills including Microsoft Office Suite
Basic math skills
Understanding of product rotation
Must obtain Harmons’ Forklift Certification
Must enjoy working with and handling center store products
Should have a passion for customer service
Ability to interpret policies and procedures
Excellent organization and planning skills
Must possess solid communication skills, including verbal and listening skills to communicate with and manage diverse groups of people effectively and efficiently
Ability to handle conflict professionally and appropriately
Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
Required to make logical, significant decisions using general, recognized analytical skills and techniques
Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to hot, cold, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.