Business Systems Analyst II - Accounts Receivable

Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have several labs throughout the country. We are hiring a Business Systems Analyst II - Accounts Receivable at National Dentex, located in Palm Beach Gardens, FL.

The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition.

Key Responsibilities

• Manage and support specialized Accounts Receivable functions, including bad debt, refunds and account adjustments.
• Research and resolve complex or escalated account-reconciliation issues.
• Serve as the primary liaison between Accounts Receivable and the specialized IT systems team.
• Translate Accounts Receivable operational needs into clear system requirements and enhancement requests.
• Assist with Accounts Receivable related system implementations, upgrades, testing, troubleshooting and process changes.
• Develop and maintain databases, reports, tracking tools and other data solutions supporting Accounts Receivable operations.
• Monitor data integrity and identify discrepancies, system issues and process-control gaps.
• Analyze workflows and recommend improvements that increase accuracy, efficiency and accountability.
• Document Accounts Receivable system processes, business requirements, procedures and internal controls.
• Provide subject-matter expertise and user support for Accounts Receivable systems and related processes.
• Coordinate resolution of issues involving Accounts Receivable data, system functionality and cross-departmental workflows.
• Produce and analyze operational reports used to monitor workloads, account activity, aging, adjustments, refunds and reconciliation trends.
• Support training and communication related to new systems, tools and process changes.

Core Competencies

• Advanced Accounts Receivable and reconciliation knowledge
• Financial and operational data analysis
• Accounts Receivable database development and maintenance
• Business-process analysis
• Accounts Receivable systems implementation and testing
• Requirements gathering and documentation
• Accounts Receivable process troubleshooting and problem resolution
• Cross-functional communication
• Internal controls and data integrity
• Process improvement

Education

• High School Diploma required. Bachelors Degree preferred.