Bereavement Supervisor
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Skills
About the role
Description
Position: Bereavement Supervisor
Location: Kennewick, WA
Type: Full-Time, Exempt
Anticipated Schedule: Monday-Friday 8:00am-4:30pm
Application Instructions: Please submit a cover letter with your resume or email the cover letter to HR@tccbestlife.org. Applications without a cover letter will not be considered.
MISSION, VISION, VALUES
MISSION: Guiding our community members to live their best lives, even and especially through the end of life.
VISION: Tri-Cities Chaplaincy is the recognized source for expert guidance during a crisis, at and through life's end, and following a loss.
VALUES: Accessibility, Integrity, Achievement, Supportive Environment
Position Overview:
The Bereavement Supervisor plays a vital role in delivering compassionate support to our clients, families, and community, aligning with Tri-Cities Chaplaincy policies. Working under the guidance of the Chief Operations Officer, this detail-oriented professional oversees all operational aspects, including staffing, budget management, community engagement, fundraising, and administrative support for our bereavement programs.
Specifically, for Cork's Place and the adult bereavement program, the Bereavement Supervisor assumes the responsibility of recruiting, training, and providing ongoing support to a team of staff members. These individuals are dedicated to delivering compassionate grief education and care that is non-clinical and non-counseling in nature. The supervisor also ensures that volunteers receive proper training, support, and supervision.
Additionally, the Bereavement Supervisor actively engages in community outreach and education initiatives. The primary objective is to offer leadership and foster the growth of our child and family, as well as adult bereavement programs. Promptly meeting the needs of community members seeking bereavement services remains a top priority.
Minimum Qualifications:
1. Bachelor’s degree in child development, psychology, social work, education, theology, business, management, or equivalent.
2. Experience working in bereavement or similar types of work.
3. Two years of leadership or supervisory experience.
4. Evenings and weekends, as needed.
5. Must possess and maintain a valid driver’s license, and reliable transportation, as driving is an essential function of this role. Must meet insurance eligibility requirements.
6. This position is designated as Safety Sensitive. Must be able to pass a pre-employment drug screen which includes cannabis testing in Washington State.
7. Ability to report to the assigned work location(s) as scheduled and maintain consistent, reliable attendance.
Requirements
Preferred Qualifications:
1. Master’s degree in child development, psychology, social work, education, theology, or equivalent.
2. Experience in community outreach.
3. Experience developing teams, managing staff, working with volunteers, and a passion for helping children.
4. Proficient in Microsoft Suite.
5. Demonstrates professional written and oral communication skills.
6. Detail-oriented with the availability and knowledge to understand program management as a whole and the global role of bereavement programs within the agency.
7. Works independently utilizing sound judgment, time management, and ability to multi-task.
8. Ability to maintain appropriate boundaries with a high level of confidentiality.
9. An understanding of the grief process and experience working with youth.
Responsibilities and Essential Functions:
1. Responsible for the developing, implementing, integrating, and supervising all aspects of the bereavement programs and demonstrating program effectiveness.
2. Maintaining and updating policies/procedures and delivery of related services.
3. Facilitates effectively with team and volunteers and ensures accurate and complete statistical records of bereavement services and volunteer facilitator/community hours are maintained.
4. Report goals and outcomes to various funders and prepare service reports as requested
5. Prepare annual report for the community and special report to the Board of Directors, when requested.
6. Works with COO to develop an annual budget with SMART goals and meets expectations and fundraising goals that sustain the program.
7. Works closely with the development team on donor relations and fundraising activities.
8. Collaborates on grant writing and provides yearly and mid-year reports, as requested by funders.
9. Promotes the program through outreach and development in conjunction with agencies, schools, hospitals, adult care facilities, clinics, and public service organizations to obtain volunteer facilitators and referrals.
10. Empower and support staff to provide bereavement services to adults, children and their families.
11. Meet with potential donors and vendors and manage the acquisition of in-kind materials, monetary and other services.
12. Performs bereavement services as needed for adult bereavement and Cork’s Place.
13. Conduct facility tours for community members and new employees when requested.
14. Participate in Leadership and Outreach Team meetings, as scheduled.
15. Demonstrate program effectiveness. Report goals and outcomes to various funders and prepare service reports as requested for monthly reports and newsletters. Prepare annual reports for the community and special reports to the Chaplaincy Board of Directors when requested.
16. Maintain and increase knowledge and skills through formal education, workshops, participation in professional organizations, and individual research and reading.
17. Complete program audits and reports for hospice bereavement support compliance.
18. Coordinate and participate in bi-annual memorial services.
19. Acts as a member of the QAPI (quality assurance) program.
20. Participate in Leadership Team meetings and other meetings as assigned.
21. Ability to work flexible hours and be on-call for after-hours events and community outreach.
22. Perform other duties as assigned.
Join Our Team:
At Tri-Cities Chaplaincy, we’re committed to providing compassionate care and support to individuals and families during life’s most challenging times. We invite you to be part of our mission and contribute to meaningful work that touches the heart of our community.
Why Join Us?
• Purpose-Driven Work: Be part of a team that makes a real difference in patients’ and families' lives.
• Supportive Environment: Thrive in a collaborative and caring atmosphere.
• Professional Growth: Access opportunities for learning and career development.
Bring your passion for care to Tri-Cities Chaplaincy, where every moment matters. Apply today and start a career that’s as rewarding as it is impactful.
Compensation
Hiring Range: $92,196.00-$114,634.14
Note regarding the listed pay range:
At Tri-Cities Chaplaincy, we carefully establish pay ranges for our positions by taking various factors into account, including education, certifications, knowledge, skills, experience, internal equity, and market conditions. These ranges are tailored to match the diverse programs and services we offer. Our goal is to ensure fair compensation for candidates based on these factors while maintaining internal peer equity.
Hiring Range: The starting pay range offered to new hires, depending on experience and qualifications.
Benefits
· Vacation: Accrued each pay period based on your hours worked.
· Sick Leave: Accrued in accordance with Washington State Sick Leave Law.
· Wellness Days: After completion of the 90-day introductory period, employees may convert up to two (2) accrued sick days annually into wellness days.
· Paid Holidays: Ten (10) paid agency observed holidays per year, available upon hire.
· Bereavement Leave: Three (3) days for the loss of an immediate family member. Two (2) days for the loss of a household pet or service animal.
· Community Volunteer Day (Yay Day): One (1) paid day annually for volunteer service, granted each January.
· Health Insurance Benefits (Effective the first of the month following date of hire): Medical, Dental, and Vision Insurance.
· Employer Paid-Benefits: Basic Life and Accidental Death and Dismemberment (AD&D) Insurance (1x annual salary), Long Term Disability, Short Term Disability.
· Voluntary Benefits: Supplemental Life Insurance, AD&D (Additional coverage), and Pet Insurance.
· Voluntary Financial Protection Benefits: Hospital Indemnity, Critical Illness, and Accident Insurance.
· Air Ambulance: Discounted rate for Life Flight.
· Retirement 401(K) Plan: Employees may contribute upon hire; employer matching of up to 5% begins the following January or June depending on Hire date after 1 year of employment.
· Mileage Reimbursement: $0.72 per mile, for eligible positions. (Subject to change based on IRS rates)
· Premium Pay: Bilingual (Spanish) pay premium (subject to proficiency verification through ALTA language services)
· Certifications: Certification-based premium pay, as applicable and approved.
· Tuition Assistance: Up to $5,250 annually after one (1) year of employment.
· Professional Development: Access to continuing education through platforms such as Relias Learning and CAPC.
AGENCY REQUIREMENTS
1. Mission, Vision, and Values: Demonstrate support and adherence to the agency’s Mission, Vision, and Values.
2. Community Outreach: Participate in education and outreach activities to promote agency programs, including hospice care, advanced planning, and bereavement services.
3. Policy Compliance: Maintain knowledge of and comply with agency policies, procedures, and practices.
4. Confidentiality: Protect patient and agency information per HIPAA guidelines. Only access information on a need-to-know basis.
5. Transportation: Maintain reliable personal transportation. Maintain a valid driver’s license and vehicle insurance per state requirements.
6. Health Requirements: Satisfy state and agency health requirements by providing proof of immunization, declinations, or approved accommodations as applicable.
7. Screenings: Pass criminal background and drug screenings.
8. Physical Demands: Meet the physical and environmental requirements of the position, with or without reasonable accommodation.(see attached physical requirements)
9. Training and Orientation: Complete agency and departmental orientation and required training programs.
10. Continuing Education: Complete ongoing education, policy reviews, and training be designated deadlines.
11. Licensure and Certification: Maintain current licensure(s) and certifications(s) required for the role.
12. Language Proficiency: Read, write, speak, and understand English fluently.
13. Work Availability: Be available to work as assigned or scheduled.
PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS
Please contact human resources at hr@tccbestlife.org for questions regarding the physical and environmental conditions.
Equal Opportunity Employer:
Tri-Cities Chaplaincy is an equal opportunity employer that does not discriminate based on actual or perceived race, color, creed, religion, national origin, citizenship or immigration status, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service, and veteran status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.