Associate Relationship Manager - Affluent_AFFLUENT_0832_8087_1001692
Key details
- Location
- Karnātaka, India
- Work style
- Onsite
- Job type
- Full-time
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 3d ago
Skills
account openingcomplaint managementcustomer serviceexcel
About the role
Description
| Role: |
| · Handling personalized service requests of Affluent customers. |
| · Generation of timely business MIS. |
| Ensuring strict adherence to regulatory and internal approved prescribed requirements for Affluent customer segment. |
| · Coordination with CPC/RPC/Investment desks for account opening of Affluent customers. |
|
· Managing complaints of Affluent customers and ensuring their resolution within TAT · Meeting Affluent Key customers in person for Customer Profiling and Service Hook activations |
| Job Requirement: |
| · Excellent written and oral communication skills |
| · Developing and maintaining banking relationships with a select group of high net worth customers |
| · Excellent communication skills with customer service orientation |
| · Courteous and polite |
| · Good Knowledge of Microsoft Excel |
| · Understanding of banking norms and processes. |
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