Associate Manager, Data

We are looking for a highly driven, technically grounded, and execution-oriented Associate Manager, Data to help scale operational excellence across Factored's Data organization.

This role will be responsible for ensuring that critical Data Center of Excellence processes are well-designed, consistently executed, measurable, and continuously improved. You will identify opportunities to simplify, automate, and scale operations while delivering an exceptional experience for engineers, candidates, and internal stakeholders.

You will work closely with Data leadership and cross-functional teams, including Recruiting and Training, across LATAM and the US to ensure alignment on expectations and uphold the high "Factored Bar" for technical quality,  leveraging the expertise of engineers and other stakeholders to execute initiatives, maintain high standards, and drive meaningful improvements.

Your initial focus will be on Technical Vetting & Talent Assessment for the Data Analyst, Analytics Engineer, and Data Engineer roles. Over time, your responsibilities will expand to other critical Data operations as the organization evolves.

Success in this role requires strong technical judgment, an ownership mindset, exceptional communication, and the ability to turn complex operational challenges into scalable, effective processes.

Functional Responsibilities:

Technical Vetting & Talent Assessment

• Own and define the technical assessment process for the Data Analyst, Analytics Engineer, and Data Engineer roles, keeping it consistent across practices.
• Own the tech interviewer pool: select, train, and calibrate interviewers, and add capacity before the process needs it.
• Ensure feedback forms and scorecards are always completed, and that feedback quality is consistent across interviewers.
• Train new recruiters on technical vetting and align them with the selection process.
• Continuously improve the selection process using funnel and quality data.
• Hold the bar with stakeholders by giving and receiving pushback on hiring decisions.
• Classify candidates based on their skillset into their respective classes.
• Audit technical interviewers through scorecards and recordings to ensure fair, accurate, and consistent technical and seniority assessments across Data roles by aligning evaluation criteria, calibrating assessors, and maintaining standardized expectations for each seniority level.

Operational Excellence & Process Improvement

• Own and continuously improve critical operational processes across the Data organization, ensuring consistency, efficiency, scalability, and a high-quality experience for engineers, candidates, and stakeholders.
• Define, document, and maintain clear processes, competency frameworks, evaluation criteria, and operational standards aligned with Factored's evolving business and client needs.
• Identify opportunities to automate and scale workflows, leveraging technology and AI to reduce manual effort, eliminate inefficiencies, and improve operational quality.
• Ensure transparent and consistent experiences for everyone involved by establishing clear expectations, communicating evaluation criteria and decisions, and promoting timely, actionable feedback.
• Monitor operational performance, track commitments, proactively identify risks and bottlenecks, and provide Data leadership with clear visibility into progress, improvements, and recommended actions.
• Coordinate cross-functional teams and leverage engineering expertise to ensure processes are executed effectively, responsibilities are clearly assigned, and improvements are successfully implemented.
• Lead operational improvement initiatives end-to-end, defining priorities, owners, timelines, and success metrics, while ensuring effective execution, adoption, and measurable results.

Capability Development & Readiness

• Identify recurring technical gaps in vetting and staffing, and work with Training to close them through upskilling and cross-skilling.
• Maintain visibility into engineer capabilities, availability, and readiness with engineers in the Bench and Assigned to a Client

Cross-Functional Coordination & Reporting

• Give Data leadership a consolidated view of operations, track commitments, and escalate risks with concrete proposals.
• Write and maintain up-to-date job descriptions for the in-scope roles.

Qualifications:

• Strong technical background in Data Engineering, Analytics Engineering, Data Analytics, or related fields, with hands-on experience as an engineer across different Data domains, or as an Engineering Manager with experience supporting technical processes, particularly recruitment. Alternatively, 2–3 years of technical recruiting experience focused on Data Engineers and/or Analytics Engineers, with sufficient technical depth to effectively assess candidates and maintain Factored's high talent standards.
• Experience developing or delivering data projects, with a solid understanding of the technical challenges engineers face and what it takes to deliver high-quality solutions and meaningful value to clients.
• Academic background in Computer Science, Engineering, or a related field.
• Proven ability to design, manage, optimize, and scale complex operational processes, ideally in engineering or other technical environments.
• Strong automation and analytical mindset, with experience leveraging technology, data, and AI-enabled solutions to improve efficiency and operational performance.
• Strong stakeholder management skills, including the ability to give and receive constructive pushback and collaborate effectively with non-technical stakeholders, recruiting teams, and senior leaders.
• Experience working across cultures, particularly in LATAM and the US.
• Strong critical thinking and sound judgment in decision-making, particularly when navigating ambiguity.
• C1-level English proficiency, both written and spoken.
• Ability to lead, coach, and enable others, including training interviewers and recruiters, while building scalable processes that do not require direct involvement in every interview.
• Ability to provide clear, constructive, and actionable feedback while creating transparent and positive experiences for candidates, engineers, and stakeholders.
• Experience designing or improving technical recruiting and assessment processes.

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