Area Manager-Affluent_AFFLUENT_0124_0462_1009441
Tamil Nādu, IndiaYesterday
Key details
- Location
- Tamil Nādu, India
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- Yesterday
Skills
customer service
About the role
JD :
Key Responsibilities
- Team Leadership & Mentoring: Supervise and mentor a team of 4 to 9 Privy or Affluent Relationship Managers (RMs). [1]
- Portfolio & Liability Growth: Oversee high-net-worth client accounts to increase liabilities, capture a larger share of wallet, and retain customer profitability. [1]
- Joint Calls & Advisory: Conduct joint client meetings with RMs, provide financial planning and investment guidance, and ensure customer service standards are met. [1]
- Training & Compliance: Train RMs on product knowledge, data usage, and compliance/regulatory guidelines while maintaining updated relationship files. [1]
- Grievance Resolution: Handle escalations and complaints coming through the affluent and HNW channel. [1]
Qualifications & Requirements
- Education: Graduation or Post-Graduation in Business Administration, Finance, or a related field.
- Certifications: AMFI (Mutual Funds) and IRDA (Insurance) certifications are typically required; NCFM is often preferred.
- Experience: Proven experience in wealth management, branch banking, or as a senior relationship/area manager.
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