AI Estate & Observability Lead

When it comes to innovation and achievement there are few organisations with a better track record. Join us and you’ll be able to play a big part in the success of our highly successful, fast-paced business that opens up Europe so that people can exercise their get-up-and-go. With almost 300 aircraft flying over 1,000 routes to more than 32 countries, we’re the UK’s largest airline, the fourth largest in Europe and the tenth largest in the world. Set to fly more than 90 million passengers this year, we employ over 10,000 people. Its big-scale stuff and we’re still growing.

Over the last 30 years, easyJet has disrupted the travel industry, changing the way people fly across the UK and Europe. Today, with a fleet of over 300 aircraft and 85 million annual passengers, we are still innovating. What sets us apart is our "Orange Spirit"—our passion, forward-thinking mindset, and sense of fun.

The role

AI is changing how organisations work. But as the number of AI tools, copilots, and autonomous agents grows, visibility, trust, governance, and value become critical. At easyJet, we're building the systems that help colleagues understand what AI exists across the business, how it's performing, whether it's being managed safely, and where it delivers value. This role will be at the centre of that mission

We're looking for an experienced product leader to own and evolve our AI estate visibility capability, creating the systems, products, and experiences that make AI discoverable, understandable, trustworthy, and actionable across the organisation.

The Opportunity

As our AI Estate & Observability Lead, you'll own the strategy, roadmap, and evolution of the platform that serves as the system of record for easyJet's AI estate.

This isn't a traditional IT service management role, and it isn't simply about reporting or dashboards. You'll approach the challenge as a product leader, focused on solving real user problems and delivering measurable value. You'll shape how AI tools and agents are discovered, governed, assessed, and monitored across the business.

You'll work at the intersection of product management, AI strategy, governance, user experience, and organisational transformation, partnering with stakeholders across Digital Safety, Legal, HR, Communications, Engineering, Finance, and the wider AI programme.

When it comes to innovation and achievement there are few organisations with a better track record. Join us and you’ll be able to play a big part in the success of our highly successful, fast-paced business that opens up Europe so that people can exercise their get-up-and-go. With almost 300 aircraft flying over 1,000 routes to more than 32 countries, we’re the UK’s largest airline, the fourth largest in Europe and the tenth largest in the world. Set to fly more than 90 million passengers this year, we employ over 10,000 people. Its big-scale stuff and we’re still growing.

Over the last 30 years, easyJet has disrupted the travel industry, changing the way people fly across the UK and Europe. Today, with a fleet of over 300 aircraft and 85 million annual passengers, we are still innovating. What sets us apart is our "Orange Spirit"—our passion, forward-thinking mindset, and sense of fun.

The role

AI is changing how organisations work. But as the number of AI tools, copilots, and autonomous agents grows, visibility, trust, governance, and value become critical. At easyJet, we're building the systems that help colleagues understand what AI exists across the business, how it's performing, whether it's being managed safely, and where it delivers value. This role will be at the centre of that mission