AI Business & Transformation Director

Job Title

AI Business & Transformation Director (APPLICATIONS OPEN FROM 3rd NOVEMBER)

Overview  

Looking for a challenge in one of the world’s leading airline Groups and a dual FTSE 100 and IBEX 35 listed company?  
The Group combines airlines in Ireland, the UK and Spain with key non-airline businesses, enabling them to enhance their presence in the aviation market. 

 

Purpose of the role

Role Purpose

Role can be based in the UK or Spain

The AI Business & Transformation Director is accountable for translating IAG’s Group AI ambition into clear priorities, scalable capabilities and measurable business value. The role connects operating company needs with AI capabilities, technology choices, strategic partners and the wider Group agenda. It ensures successful AI initiatives progress beyond isolated pilots to become adopted, reusable and scalable Group capabilities.

Accountabilities

Key Responsibilities

Business Strategy and Engagement

• Translate business and operating company needs into clear Group AI priorities, opportunities and initiatives.
• Act as the senior strategic interface between Group AI & Technology, operating companies and the wider AI ecosystem.
• Bring external intelligence and emerging market developments into the Group agenda.
• Build senior stakeholder alignment and influence decisions across Group functions and operating companies.

Portfolio Leadership and Prioritisation

• Lead the Group AI portfolio and prioritisation process.
• Align business demand with capabilities across AI, Technology, Data, Cyber and Platforms.
• Identify opportunities for reuse, standardisation and Group-wide scale.
• Support selected initiatives from business case and product definition through sourcing, implementation, adoption and scaling.

Adoption and Organisational Change

• Drive the adoption of AI capabilities across IAG.
• Support AI literacy, organisational readiness and sustainable changes in ways of working.
• Ensure workforce implications are considered in partnership with HR, Legal and relevant employee-relations stakeholders.
• Help operating companies adopt reusable capabilities while recognising appropriate local requirements.

AI Governance and Risk

• Establish practical governance guardrails, decision-making mechanisms and ways of working.
• Lead responsible AI, regulatory readiness and risk-management activities.
• Coordinate governance responsibilities with Legal, Data Protection, Cyber Security, Internal Audit, Procurement and Aviation Safety.
• Define the governance perimeter for internally developed, third-party, embedded-vendor and safety-related AI.

Value and Performance Management

• • Establish a consistent AI performance and value framework across the organisation.
  • Define measures covering adoption, business impact, productivity, time to market, total cost of ownership, reuse, risk and realised value.
  • Work with business owners and Finance to ensure benefits are clearly owned, measured and validated.
  • Promote shared outcomes across AI & Technology teams rather than siloed measures of success.

Operating Model and Cross-functional Leadership

• • Shape and embed the Group AI operating model.
  • Coordinate Strategy, Technology, Product, Cyber, Data, Finance, Procurement and operating companies around common priorities and outcomes.
  • Clarify which capabilities are owned directly by the function and which are delivered through orchestration.
  • Establish effective governance for dependencies on the wider Group data agenda.

Key Relationships

• Internal
  • IAG Group AI & Technology Director
  • Operating company CEOs and executive leadership teams
  • Strategy, Technology, Product, Data and Cyber teams
  • Finance and Procurement
  • Legal, Data Protection and Internal Audit
  • HR and employee-relations teams
  • Aviation Safety stakeholders
• External
  • Strategic technology and AI partners
  • Specialist suppliers and advisers
  • Relevant regulators and industry bodies

Required Skills, qualifications & experience

Skills & Experience

Essential

• Extensive experience engaging and influencing at C-suite level.
• Strong commercial judgement and the ability to translate technology strategy into measurable business outcomes.
• Experience leading complex, cross-functional transformation across a federated organisation.
• Expertise in AI strategy, portfolio management, governance and responsible adoption.
• The ability to balance Group-wide consistency with operating company requirements.
• Strong stakeholder leadership, communication and organisational-change capabilities.

Key Success Measures

• Adoption and scaling of reusable AI capabilities.
• Measurable business value and productivity improvement.
• Improved time to market and total cost of ownership.
• Effective portfolio prioritisation and investment alignment.
• Compliance with responsible-AI, risk and regulatory requirements.
• Strong operating company engagement and stakeholder confidence.

Department

Group AI & Technology (Fernando Bosch)

Reporting to

Fernando Bosch

Contract type

Regular

Location